Kierra Becton
Memphis,TN
Summary
Self driven, self motivated individual seeking to grow in the field of business administration, Human resource management, Where i am able to grow and gain knowledge of learning new structures of the warehouse/ corporate industry. Also a hard working, dedicated individual that is willing to learn and expand throughout the company. Taking all aspects of my life and accept new challenges that comes about.
Overview
4
4
years of professional experience
Work History
Central Inbound Support Services
Amazon
Memphis, TN
04.2021 - Current
- Collaborated with other departments within the organization as needed.
- Identified trends in customer inquiries and developed solutions for recurring problems.
- Responded promptly to requests from customers regarding product information or troubleshooting assistance.
- Resolved escalated customer service issues in a timely manner.
- Conducted regular audits of systems to identify potential problems or areas needing improvement.
Fulfillment Associate
Amazon
Memphis, TN
04.2021 - Current
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Packed items according to customer's specifications and requirements.
- Loaded items onto pallets or into containers for shipment.
- Maintained cleanliness of the warehouse area by sweeping, dusting, organizing, and tidying shelves.
- Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks..
- Collaborated with team members to ensure efficient workflow throughout the shift.
Material Handler
McKesson Specialty Health
Memphis, TN
06.2019 - 04.2021
- Inspected materials for any damages or defects upon receipt.
- Organized warehouse shelves, racks, and bins for proper storage of materials.
- Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
- Collaborated with supervisors to develop efficient methods for storing goods.
- Provided support in organizing special projects involving large quantities of merchandise.
- Supported other warehouse personnel in completing tasks efficiently.
- Packed merchandise into boxes and containers in preparation for safe shipment.
Education
High School Diploma -
Treadwell High School
Memphis, TN05.2008
Business Administration And Management
Southern New Hampshire University
Hooksett, NHSkills
- Clerical Support
- Office Administration
- Customer Service
- Sensitive Material Handling
- Sorting and Labeling
- Critical Thinking
- Cleaning and Sanitizing
- Complex Problem Solving
- Multitasking and Time Management
- Fast Learner
Timeline
Central Inbound Support Services
Amazon
04.2021 - Current
Fulfillment Associate
Amazon
04.2021 - Current
Material Handler
McKesson Specialty Health
06.2019 - 04.2021
High School Diploma -
Treadwell High School
Business Administration And Management
Southern New Hampshire University
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