Kierra Collymore
Summary
Motivated Shift Supervisor experienced in business environments and knowledgeable about security, safety and service standards. Effective at helping management maintain order and increase revenue. Driven to apply eight years of experience to improve operations.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
Starbucks
09.2015 - Current
- Lead supervisor team through guidance, coaching and feedback to achieve store goals and close operational gaps.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Exemplifies integrity, transparency, and knowledge that promote the culture, values and mission of Starbucks.
- Remains composed during periods of high volume or unusual events; ensuring the store operates smoothly through problem solving and serves as a positive example for the shift team.
- Assesses the store environment and key performance metrics to pinpoint issues, concerns, and opportunities for enhancement.
- Provides guidance and coaching to the shift team to meet operational objectives.
- Supports store manager in implementing company programs by working directly with shift team to execute action plans that meet operational and financial goals.
Executive Assistant
City of Angels International Christian Church
01.2017 - 01.2019
- Arranged travel, including flight, hotel, and ground transportation bookings for senior leadership
- Scheduled 30+ meetings across multiple time zones while managing the calendar to prevent conflict
- Coordinated 10+ conferences, 15+ workshops, 100+ meeting room reservations and prepared 80+ expense sheets in the first few months on the job
- Increased the accuracy of record keeping by creating a database on excel to manage branch operation.
Education
Bachelor in Religious Studies -
International College of Christian Ministry
05.2018
Skills
- Microsoft Suites
- Calendar Management
- Coaching and Mentoring
- Partner Development
- Customer Service
- Team Leadership
- Inventory management system
Timeline
Executive Assistant
City of Angels International Christian Church
01.2017 - 01.2019
Shift Supervisor
Starbucks
09.2015 - Current
Bachelor in Religious Studies -
International College of Christian Ministry
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