Kierra Delco
Phoenix,,AZ
Summary
A conscientious and compassionate human resources professional with 5 years of experience and a drive for partnering with management teams to build employee-centric cultures by promoting positive morale and optimizing productivity. Motivated HR professional with a background developing HR policies and procedures, while supervising department staff. Skilled at coaching senior leadership and providing ongoing training to adhere to workplace policies and standards, while promoting an inclusive work environment.
Overview
5
5
years of professional experience
Work History
Regional People Operations Business Partner
Titan Solar Power
10.2021 - 06.2024
- Delivered effective support to multi-state regional management (~15 managers), employees (~300 employees), and various departments regarding HR policies, performance issues, and career development.
- Collaborated with senior leadership to develop and implement compliant HR policies and practices pertaining to conflict resolution, career development, and performance issues.
- Conducted intricate employee relations cases, achieving a 60% reduction in potential legal claims during the 2022 fiscal year through proactive resolution of disputes and policy review
- Implemented SMART goal-setting techniques into the annual performance review process, which lead to a 40% increase in employee engagement with development plans during the 2023 fiscal year.
People Operations Specialist
360 Physical Therapy
01.2021 - 10.2021
- Supported executive leadership with the integration of a multi-million dollar acquisition, aligning HR policies and cultures, and retaining 90% of key talent post-merger.
- Designed a data-driven exit interview protocol that resulted in a 15% reduction in turnover rates by analyzing the results and implementing targeted retention strategies.
- Conducted multi-state, bi-weekly payroll processing for over 300+ employees.
Human Resources Coordinator
Logan Simpson
09.2019 - 09.2020
- Served as the first point of contact for department supervisors (~5) and employees (~100) for leave administration, onboarding, and general employee inquiries.
- Spearheaded employee engagement initiatives including Companywide anniversary acknowledgement, coordinating new hire kits, and assist in survey communication and distribution using the HRIS system.
- Completed annual compliance audits such as, OSHA 300, I-9 documents, and 401k.
Education
Master of Science - Industrial And Organizational Psychology
Grand Canyon University
08.2020
Bachelor of Science - Psychology With A Minor in Accounting
Grand Canyon University
12.2018
Skills
- Labor and Employment Law
- Compliance Management
- Payroll Management
- Leadership Development
- Workforce Planning and Development
- Benefits Administration
- Project Management
- Talent Acquisition
- Compensation Analysis
- Succession Planning
- Corporate Communications
- Data Analysis
Timeline
Regional People Operations Business Partner
Titan Solar Power
10.2021 - 06.2024
People Operations Specialist
360 Physical Therapy
01.2021 - 10.2021
Human Resources Coordinator
Logan Simpson
09.2019 - 09.2020
Master of Science - Industrial And Organizational Psychology
Grand Canyon University
Bachelor of Science - Psychology With A Minor in Accounting
Grand Canyon University
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