Kierra Groves

Counsel airmen on career goals, advising on promotions, training programs and job specialties in MPF. Maintain employee records as well as approval actions. Ensure the completion of correspondence and required documentation for respective employee actions (JAVA) and other updates. Daily counsel personnel regarding permanent change of station entitlements and polices, reenlistment, separation, education and training opportunities. Process and review for accuracy documents affecting military pay entitlements, deductions along with perform related computations; prepare, and submit all pay and personnel documents resulting from Absent without Official Leave (AWOL), non-Judicial Punishment (NJP), and Court Martial updated Commander Weekly on status and processes. Received Letter of Appreciation from Chief of the United States Space Force 2023, initiated full student in- processing plan for students at John Hopkins University for Space Force Officer School from Maxwell AFB.

Greeted customers entering and leaving the store. Assisted customers with sales transactions accurately and efficiently, including cash, check, card and layaway payments, while also bagging items quickly and carefully. Created a great shopping experience for customers by providing excellent communication and customer service skills. Maintained a clean and tidy checkout area while also making sure items in the lanes were stocked. Resolved customer complaints, guide them, and provide relevant information. Mentored new employees on cashier duties and best practices, improving overall staff performance.

Trained employees in time management and proper ways to complete job duties. Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.

Monitored team members to verify work quality and address concerns. Served as the primary point of contact between crew members and upper management, relaying important information as necessary.