Kierra Harris
Pensacola,FL
Summary
Dedicated professional with experience as an EVS Technician at Select Medical Hospital, excelling in sanitation procedures and fostering a safe environment. Recognized for reliability and exceptional customer service, enhancing patient satisfaction and maintaining high cleanliness standards. Proven ability to implement policies and improve client relations in fast-paced settings.
Overview
2026
2026
years of professional experience
Work History
EVS Technician
Select Medical Hospital
Pensacola, FL
2023 - Current
- Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
- Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
- Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
- Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
Front Desk Receptionist
Holiday Inn Express Hotel
Pensacola, FL
01.2023 - 12.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Manager's Assistant
Sky Zone
Pensacola, FL
03.2021 - 01.2023
- Played a key role in the successful implementation of new company policies, providing training and guidance to staff members as needed.
- Improved customer satisfaction ratings, addressing client concerns promptly and professionally.
- Organized various events, meetings, and conferences to promote collaboration among team members and showcase organizational achievements at a larger scale.
- Collaborated with cross-functional teams to ensure timely completion of projects while maintaining high-quality standards.
Education
Pine Forest
Pensacola, FL05.2014
Skills
- Patient room cleaning
- Reliability and punctuality
- Sanitation procedures
- Healthcare facility standards
- Verbal and written communication
- Active listening
- Public speaking
- Negotiation
- Presentation skills
- Giving and receiving feedback
- Teamwork
- Empathy
- Conflict resolution
- Leadership
- Networking
Timeline
Front Desk Receptionist
Holiday Inn Express Hotel
01.2023 - 12.2023
Manager's Assistant
Sky Zone
03.2021 - 01.2023
EVS Technician
Select Medical Hospital
2023 - Current
Pine Forest