Kierra Jackson
Fort Washington,USA
Summary
Professional and dependable customer service and childcare professional with experience in administration, client communication, youth development, and fast-paced work environments. Skilled in multitasking, leadership, phone support, scheduling, and building positive relationships with clients and families.
Overview
2027
2027
years of professional experience
Work History
Customer Service & Inventory Associate
The Restaurant Store
2020 - 05.2022
- Assisted customers with large orders, product questions, and checkout transactions in a high-volume retail environment
- Managed inventory organization, stocking, and order preparation for commercial clients
- Responded to phone calls and customer inquiries while providing detailed product knowledge and support
- Coordinated express orders and maintained accuracy in fast-paced situations
- Supported daily operations with strong attention to detail, communication, and time management
- Developed experience in client relations, administrative support, and operational efficiency
- Previous Employment
Teacher / Administrative Support
World of Fun Childcare Center
Fort Washington, MD
04.2024 - Current
- Supervise and support classrooms of Pre K students and toddlers in a fast-paced childcare environment
- Developed engaging lesson plans to promote cognitive and social development in children.
- Implemented individualized learning strategies to support diverse student needs and learning styles.
- Communicate daily with parents regarding student progress, schedules, and classroom updates
- Handle administrative duties including answering phones, managing paperwork, scheduling, and assisting front desk operations
- Maintain organized student records while ensuring a safe and structured learning environment
- Assist with classroom planning, behavior management, and team coordination with staff members
- Demonstrate strong multitasking, customer service, and communication skills in a high-interaction setting
Youth Sports Coach
Top Sports
Alexandria & Arlington, VA
2022 - 01.2024
- Led and coached multiple sports programs including hockey, soccer, football, lacrosse, badminton, and other youth activities
- Worked with children ages 2–11 while creating positive, engaging, and structured learning experiences
- Built strong relationships with parents and clients through professional communication and support
- Managed large groups while maintaining organization, safety, and teamwork
- Adapted coaching styles to meet different learning and developmental needs
- Strengthened leadership, public speaking, problem-solving, and customer interaction skills
- Developed and implemented age-appropriate training programs for youth athletes.
- Fostered teamwork and sportsmanship through organized team-building exercises.
- Conducted skill assessments to tailor coaching strategies for individual athletes.
Education
High School Diploma -
CDA - Child Development
CDA.ORG (online)
07-2026
Skills
- Supply ordering
- Inventory analysis
- Order picking
- Shipping and receiving
- Customer support
- Early childhood education
- Patience and empathy
- Curriculum planning
- Health and safety
- Parent-teacher communication
- Assessment strategies
Accomplishments
Founded and launched ‘One-on-One,’ a private basketball training business in Virginia, focused on individualized coaching and skill development.
Timeline
Teacher / Administrative Support
World of Fun Childcare Center
04.2024 - Current
Customer Service & Inventory Associate
The Restaurant Store
2020 - 05.2022
Youth Sports Coach
Top Sports
2022 - 01.2024
High School Diploma -
CDA - Child Development
CDA.ORG (online)