Kierra James
Atlanta,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
MEDICAID SPECIALIST 40hrs/week
Visiting Nurse Health System
03.2023 - Current
- Enhanced Medicaid application processing efficiency by streamlining workflows and implementing best practices.
- Reduced errors in Medicaid eligibility determinations through thorough case analysis and accurate data entry.
- Collaborated with healthcare providers to ensure timely submission of required documentation for patient claims.
- Interpreted complex regulations and guidelines, ensuring accurate application of Medicaid policies for each case.
RADIOLOGY CLAIMS SPECIALIST 40hrs/week
Northside Hospital
10.2020 - 02.2023
- Expedited claim resolution times with proactive communication between patients, providers, and insurance companies.
- Utilizes coding references to ensure that complete and accurate data is collected.
- Maintain a coding system to ensure all cases are coded promptly and all claims were submitted properly.
- Identified coding discrepancies.
BENEFITS ENROLLMENT SPECIALIST 40hrs/week
Ideal Gynecology
10.2019 - 10.2020
- Improved employee satisfaction by efficiently processing and managing benefit enrollment requests.
- Provided exceptional customer service to employees, addressing concerns regarding their benefits packages.
- Educated employees on available benefit options, enabling informed decision-making during open enrollment periods.
- Assisted in developing comprehensive benefits packages to attract and retain top talent within the organization.
ADMINISTRATIVE ASSISTANT 40hrs/week
Emory University Hospital
05.2018 - 10.2019
- Supported executive staff by scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into the team.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
ASSOCIATES DEGREE - Business Administration
Georgia State University
01.2017
Skills
- Health Information Management
- Attention to Detail
- Medical Terminology Proficiency
- Electronic Health Records
- Records Organization
- Interpersonal Skills
- Quality Assurance Checks
- Critical Thinking
- Customer Service Orientation
- HIPAA Compliance Knowledge
- Adaptability to Change
- Decision Making
- Patient Confidentiality
- Information Verification
- Clinical Documentation
Websites
Timeline
MEDICAID SPECIALIST 40hrs/week
Visiting Nurse Health System
03.2023 - Current
RADIOLOGY CLAIMS SPECIALIST 40hrs/week
Northside Hospital
10.2020 - 02.2023
BENEFITS ENROLLMENT SPECIALIST 40hrs/week
Ideal Gynecology
10.2019 - 10.2020
ADMINISTRATIVE ASSISTANT 40hrs/week
Emory University Hospital
05.2018 - 10.2019
ASSOCIATES DEGREE - Business Administration
Georgia State University
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