Tyra Holloway
Fort Walton Beach,FL
Summary
Dedicated medical professional with expertise in patient care coordination, clinical and administrative support. Committed to enhancing clinic operations, ensuring HIPAA compliance, and delivering compassionate service to diverse patient populations. Observant medical assistant with several years of experience working as a professional. Sound knowledge of medical terminology and medical procedures. Excellent recordkeeping and customer service abilities.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Advanced Medical Support Assistant (40hrs/week)
Department of Veterans Affairs
Fort Walton Beach, Florida
04.2026 - Current
- Coordinated communication between healthcare providers and patients to ensure seamless care delivery.
- Managed patient appointments and schedules to enhance clinic operations efficiency.
- Assisted veterans with medical inquiries, providing accurate and timely information.
- Maintained electronic health records with meticulous attention to detail.
- Supported the administrative team in daily office tasks and organization.
- Handled incoming calls with professionalism and addressed patient concerns promptly.
- Contributed to a positive patient experience through compassionate service delivery.
- Performed administrative tasks such as filing, faxing, photocopying and scanning documents.
- Answered phone calls from patients or healthcare providers and responded to inquiries professionally.
- Welcomed patients upon arrival and guided them to their designated areas. upon arrival and directed them to their destination within the facility.
- Assisted with the scheduling of patient appointments and follow-up visits.
- Coordinated care plans between various departments of the hospital or clinic setting.
- Attended staff meetings regularly to stay up-to-date on changes in policy or procedure regulations.
- Ensured compliance with HIPAA regulations related to the protection of confidential patient information.
- Responded to incoming phone calls from patients and healthcare providers., scheduled appointments, greeted patients and ordered supplies.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Surgical Assistant (40+hrs/week)
Orthopaedic Associates
Fort Walton Beach, Florida
09.2020 - 04.2026
- Assisted surgeons during orthopedic procedures by preparing instruments and supplies.
- Maintained a sterile environment by following infection control protocols and guidelines.
- Educated patients on pre-operative and post-operative care instructions and procedures.
- Collaborated with nursing staff to ensure effective patient care and communication.
- Organized surgical instruments and equipment for efficient access during operations.
- Documented patient information and surgical notes in electronic health records systems.
- Participated in team meetings to discuss process improvements and patient safety measures.
- Assisted with post-operative wound care including packing, dressing changes, irrigation and debridement when needed.
- Set up equipment, tools, and supplies for procedures and organize instruments as directed in surgeons' preference cards.
- Assisted in prepping operating room for surgery by sterilizing instruments and setting up equipment.
- Assisted surgeons in variety of minor and major surgical procedures.
- Communicated with professionalism and compassion when interacting with surgical team and patients.
- Updated patient files to record medications prescribed and medical histories.
- Provided emotional support to family members before, during, and after surgery.
- Assisted physicians during diagnosis and treatment, as well as assisting during surgery.
- Dressed wounds with antiseptic compounds and sterile coverings to protect surgical sites and promote healing.
- Gathered and passed instruments to surgeon during operation.
- Reviewed patient charts prior to surgery in order to be aware of their conditions or allergies.
- Exhibited confidence to work extremely well under pressure and with variety of physicians of different temperaments.
- Demonstrated appropriate techniques to assist surgeons with closure of incisions.
- Created and maintained sterile operating fields to minimize infection risks.
- Pursued numerous learning opportunities in order to continuously expand core knowledge associated with surgical and technical procedures to advance patient care.
- Ensured that all necessary documents were completed accurately before each procedure.
- Analyzed patient chart data and identification to verify accurate information.
- Maintained sterile environment in the operating room during surgical procedures.
- Used hemostatic clamps, suture ligatures and electrocautery equipment to control bleeding.
- Reviewed physician orders to appropriately count and dispense pre-operative and post-operative medications.
- Educated patients on diagnoses, treatment plans and post-operative care by providing instructions on medication self-administration and home care.
- Assisted with minor office procedures such as suture removal, incision checks, biopsies.
- Used retractors, sponges and suctioning and irrigating equipment to create unobstructed operating fields.
- Developed effective strategies to streamline organizational performance, increase revenues and boost productivity.
- Obeyed established surgical techniques and procedures during operations.
- Called in post-operative medications as prescribed by physician prior to surgery.
- Performed suturing techniques under direct supervision of a surgeon.
- Provided assistance to surgeons, circulating nurses, and anesthesiologists with patient positioning, draping, and preparation of operative sites.
- Helped prepare team by assisting with gowning and gloving of staff.
- Protected unobstructed views for surgical staff with use of retractors, sponges and suctioning equipment.
- THIS IS A SUMMARY STATEMENT Punctual and reliable surgical assistant, no matter the time of day or night.
Medical Assistant (40hrs/week)
Orthopaedic Associates
Fort Walton Beach, Florida
02.2013 - 04.2026
- Assisted physicians with patient examinations and orthopedic procedures.
- Managed patient scheduling and maintained appointment calendars efficiently.
- Prepared examination rooms and ensured all necessary equipment was ready.
- Recorded patient medical histories and documented vital signs accurately.
- Educated patients on treatment plans and post-operative care instructions.
- Implemented office protocols to enhance patient flow and reduce wait times.
- Collaborated with healthcare team to improve service delivery and patient satisfaction.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications under physician's supervision.
- Positioned patients properly during examination or treatment for comfort and safety.
- Changed dressings on wounds to prevent infection and check for healing.
- Assisted back office patient processes to reduce office wait times.
Education
Associate of Science - Medical Assisting
Kapiolani Community College
Honolulu, HI06-2011
Skills
- Electronic health records
- Medical terminology
- Appointment scheduling
- HIPAA compliance
- Patient care coordination
- Health information management
- Customer service
- Office administration
- Attention to detail
- Problem solving
- Time management
- Patient communication
- Strong communication
- Medical terminology proficiency
- Proficient in patient scheduling
Certification
- Basic Life Support Certified
Timeline
Advanced Medical Support Assistant (40hrs/week)
Department of Veterans Affairs
04.2026 - Current
Surgical Assistant (40+hrs/week)
Orthopaedic Associates
09.2020 - 04.2026
Medical Assistant (40hrs/week)
Orthopaedic Associates
02.2013 - 04.2026
Associate of Science - Medical Assisting
Kapiolani Community College