Kierra Lagarda
Glendale,AZ
Summary
To obtain a rewarding and challenging career with a medical practice and / or health care facilitywhere I can utilize my education, experience, and professionalism to benefit the company.Also experience in school monitoring, demonstrating strong discipline and crisis management skills. And have successfully maintained secure learning environments for diverse student bodies. Strengths include conflict resolution, communication with parents and staff, and implementation of safety protocols. Previously contributed to improved school safety measures and overall positive school climate.Experiece also as a mail Clerk with work experience handling letters and packages for busy organization. Demonstrated success in sorting, weighing and distributing mail. I am upbeat and enthusiastic with talent for maintaining endurance throughout shifts.
Overview
8
8
years of professional experience
Work History
School Monitor
GESD
Glendale , AZ
09.2024 - Current
- Provided guidance and encouragement to students who may be struggling academically or socially.
- Assisted with setting up for assemblies, field trips, and other events as needed.
- Performed daily check-ins at designated locations around the school campus.
- Reported incidents or violations of school policy to administration immediately upon observation.
- Worked collaboratively with teachers, administrators, counselors, and other staff members.
- Responded to emergency situations in a timely manner and followed established procedures.
Mail Clerk
Exela technology
03.2023 - 08.2023
- Open and analyze mail, sort it to right categories and filed checks
- Maintained records of all incoming and outgoing mail packages.
- Provided customer service assistance to external customers requiring postal services.
- Operated automated equipment such as sorting machines, postage meters, fax machines and copiers.
Support Service Rep
Mapfre Insurance
02.2017 - 08.2018
- Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution
- File and retrieve corporate documents, records, and reports
- Open, sort, and distribute incoming correspondence, including faxes and email
Education
Medical office Administration -
Brookline College
09.2020
E-institute Charter Highschool -
05.2016
Skills
- Bilingual Spanish / English
- Typing 50 WPM / 10-Key
- Customer Service
- Bi-literate Spanish / English
- Healthcare Management
- Microsoft Office Suite
- HIPAA & OSHA Certified
- Front Office Coordination
- General Bookkeeping
- Multi- Line Phone System
- Medical Records
- Insurance Claims & Verifications
- Medical Billing (CMS 1500 & UB 04)
- Medical Terminology
- Appointment Coordination
- Medical Coding (ICD-9, HCPCS & CPT)
- Medical Laws & Ethics
- Medical Transcribing
- Professionalism and ethics
- Patience and empathy
Communication Skills
Strong communication skills, including effective verbal and written communication, active listening, and empathy.
Timeline
School Monitor
GESD
09.2024 - Current
Mail Clerk
Exela technology
03.2023 - 08.2023
Support Service Rep
Mapfre Insurance
02.2017 - 08.2018
Medical office Administration -
Brookline College