Clarissa Ramirez
2424 Pecan St, Green Bay
Summary
Dynamic professional with extensive experience in security and patient care, particularly as a public safety officer at Aurora BayCare Medical Center. Demonstrated expertise in communication and team collaboration, supported by Taser certification and HIPAA training. Committed to maintaining confidentiality and ensuring safety and well-being of all individuals.
Overview
21
21
years of professional experience
Work History
School Monitor
Green Bay Public school District
Green Bay
07.2025 - Current
- Enforced school policies and procedures to maintain a safe environment.
- Supervised student behavior in hallways and common areas throughout the school.
- Facilitated conflict resolution and problem-solving among students during recess to promote a positive social environment.
- Collaborated with teachers to support classroom management strategies.
- Collaborated with staff and parents to address student needs and enhance support systems.
- Conducted regular safety inspections of school facilities and playgrounds.
- Recorded observations and assessments of student behavior to identify patterns and guide reinforcement of appropriate behaviors.
Public safety officer
Aurora BayCare Medical Center
Green Bay
05.2024 - 02.2026
- Escorted staff and patients throughout Hospital to enhance safety and support
- Secured environment for staff and patients
- Completed Taser certification training to maintain safety protocol compliance
Huc-Front desk
Edenbrook of Green Bay
Green Bay
03.2024 - 08.2024
- Organized and completed administrative paperwork for residents and staff, ensuring accuracy and efficiency.
- Coordinated scheduling of appointments for residents, managing phone calls for doctor visits and therapy sessions.
- Completed day-to-day duties accurately and efficiently.
- Proposed and implemented ideas to improve team performance and enhance service delivery.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Correctional officer COII
Green Bay Correctional Institution
Allouez
01.2019 - 01.2024
- Managed staff and inmates, overseeing whereabouts, counts, feeding times, and daily operations to maintain safety and order.
- Completed Taser and Bandit training through the state of Wisconsin DOC and served as a transportation officer for hospital trips and institutional needs.
- Completed weapons training certification through Wisconsin DOC, ensuring compliance with safety standards.
- Facilitated utility officer functions to enhance institutional operations.
Full time Nursing Assistant
Allouez Parkside Village
Allouez
06.2018 - 12.2018
- Administered prescribed medications to patients, ensuring adherence to treatment plans and safety protocols.
- Assisted with daily living tasks, including feeding and clothing changes, to promote patient dignity and comfort.
- Delivered compassionate support to elderly patients, enhancing their daily comfort and well-being.
Family Advocate
Family Services of Northeast Wisconsin
Green Bay
10.2017 - 05.2018
- Conducted assessments to identify family needs, developing tailored support plans to address specific challenges.
- Supported families in navigating social services and community resources, enhancing access to essential support.
- Advocated for client rights within various agencies to ensure fair treatment.
- Educated families on accessing local resources and programs, empowering them to utilize available support effectively.
- Provided case management services to families in need of assistance.
- Developed individualized service plans in collaboration with families and relevant professionals.
- Maintained accurate documentation of client interactions and resource referrals consistently.
- Attended trainings and workshops on topics related to family advocacy work.
PRN Nursing assistant
Rennes Health and Rehabilitation
DE Pere
05.2016 - 05.2018
- Monitored vital signs and promptly reported changes to nursing staff to ensure timely interventions.
- Facilitated patients' activities of daily living, including eating, grooming, toileting, ambulation, and hygiene, to promote independence and dignity.
- Supported residents in daily living activities and personal care to enhance comfort and well-being.
- Documented patient information accurately in electronic health records.
- Maintained cleanliness and safety standards in resident living areas.
Nursing Assistant
St Mary's Hospital
Green Bay
12.2015 - 12.2016
- Supported patients in activities of daily living, enhancing comfort and promoting independence in eating, grooming, toileting, ambulation, and hygiene.
- Collaborated with nurses and physicians to provide patient care, ensuring safety during bathing, dressing, transferring to beds and wheelchairs, and accurately taking vital signs.
- Assisted nursing staff with patient care and daily living activities.
- Monitored vital signs and reported changes to medical team promptly.
- Maintained cleanliness and organization in patient rooms and common areas.
General Labor
Alive & Kicking Pizza Crust
Green Bay
08.2013 - 10.2015
Certified Nursing Assistant
Carrington Manor
Green Bay
05.2010 - 07.2010
Certified Nursing Assistant
Golden Living Village Gardens
Green Bay
06.2007 - 03.2010
Bilingual Representative & Health and Safety Assistant
American Foods Group
Green Bay
01.2007 - 01.2009
- Facilitated clear communication between English and Spanish-speaking customers, enhancing customer satisfaction.
- Liaised between company and Spanish-speaking customers, ensuring accurate understanding of communications.
- Monitored and routed incoming calls and emails from bilingual customers, improving response efficiency.
- Maintained accurate records of customer interactions and transactions.
- Utilized problem-solving skills to troubleshoot technical issues.
Certified Nursing Assistant
Manor Care East
Green Bay
08.2005 - 02.2006
Certified Nursing Assistant
Bellin Hospital
Green Bay
02.2005 - 02.2006
Education
Correctional Officer Pre-Service
Wisconsin Department Of Corrections
Madison, WI02-2019
Jail Officer Academy -
Northeast Wisconsin Technical College
Green Bay, WI11-2018
Ellewood Academy
09-2018
High School -
Independence High School
06-1993
Skills
- Bilingual language skills
- Security tactics knowledge
- Communication skills
- Team collaboration
- Resident supervision experience
- Integrity and ethics
- Strong work ethic
- Confidentiality adherence
- HIPAA training
- CNA certification
- BSL for health professionals
- Medication administration expertise
- Microsoft Office Suite proficiency
- Epic patient records management
Timeline
School Monitor
Green Bay Public school District
07.2025 - Current
Public safety officer
Aurora BayCare Medical Center
05.2024 - 02.2026
Huc-Front desk
Edenbrook of Green Bay
03.2024 - 08.2024
Correctional officer COII
Green Bay Correctional Institution
01.2019 - 01.2024
Full time Nursing Assistant
Allouez Parkside Village
06.2018 - 12.2018
Family Advocate
Family Services of Northeast Wisconsin
10.2017 - 05.2018
PRN Nursing assistant
Rennes Health and Rehabilitation
05.2016 - 05.2018
Nursing Assistant
St Mary's Hospital
12.2015 - 12.2016
General Labor
Alive & Kicking Pizza Crust
08.2013 - 10.2015
Certified Nursing Assistant
Carrington Manor
05.2010 - 07.2010
Certified Nursing Assistant
Golden Living Village Gardens
06.2007 - 03.2010
Bilingual Representative & Health and Safety Assistant
American Foods Group
01.2007 - 01.2009
Certified Nursing Assistant
Manor Care East
08.2005 - 02.2006
Certified Nursing Assistant
Bellin Hospital
02.2005 - 02.2006
Correctional Officer Pre-Service
Wisconsin Department Of Corrections
Jail Officer Academy -
Northeast Wisconsin Technical College
Ellewood Academy
High School -
Independence High School