KIERRA LAWRENCE
Youngstown,OH
Summary
Dynamic professional with a proven track record at PNC Bank, excelling in customer service and cash handling. Adept at quality inspection and packaging techniques, I consistently achieved sales goals and maintained high client satisfaction. My problem-solving skills and attention to detail ensure efficient operations and a safe environment in any role.
Overview
7
7
years of professional experience
Work History
Packing Associate
BRT Extrusions
Niles, OH
10.2024 - Current
- Maintained on-hand inventory of packaging supplies to meet work demand.
- Utilized hand tools and machinery to seal and label boxes for distribution.
- Inspected products for defects or damages prior to packing.
- Maintained clean and organized packing stations and equipment.
- Followed safety protocols when operating machinery such as conveyor belts, hoists, lifts.
- Wrapped items in protective materials to prevent damage during transit.
Correctional Officer
Mahoning County Sheriff's Office
Youngstown, OH
08.2021 - 03.2024
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Observed behavior of residents individually and in groups.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Bank Teller
PNC Bank
Austintown, OH
08.2020 - 08.2021
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Sales Representative
AT&T
Boardman, OH
04.2018 - 07.2020
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Education
Associate of Science - Criminal Justice Arts
Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ06-2019
High School Diploma -
Austintown Fitch High School
Austintown, OHSkills
- Conduct Reporting
- Packaging techniques
- Quality inspection
- Customer service
- Head Counts
- Control Room Maintenance
- Security Checks
- Cash handling
- Problem solving
Timeline
Packing Associate
BRT Extrusions
10.2024 - Current
Correctional Officer
Mahoning County Sheriff's Office
08.2021 - 03.2024
Bank Teller
PNC Bank
08.2020 - 08.2021
Sales Representative
AT&T
04.2018 - 07.2020
Associate of Science - Criminal Justice Arts
Maricopa Community Colleges, Chandler-Gilbert Community College
High School Diploma -
Austintown Fitch High School
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