Anthony Fien

• Helped customers accessorize their new or used UTV's with aftermarket items
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Generated new sales leads to achieve and exceed monthly sales goals.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Answered customer questions about sizing,
• Solved customer challenges by offering relevant products and services.
• Figure customers needs and assist them on picking the right vehicle for their needs and applications.
• Engaged with customers to build rapport and loyalty.

• Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
• Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
• Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
• Monitored radio transmissions between staff to respond immediately to directions and emergencies.
• Maintained professionalism at all times while speaking with the public, inmates, staff, as well in emails.
• Streamlined operational efficiencies by effectively maintaining daily shift activity logs.

• Wrote daily reports and maintained logs of inmate activities and behaviors.
• Attended to feeding, housing and physical well-being of inmates.
• Conducted physical searches of prisoners and premises in search of weapons and contraband.
• Regularly conducted security and sanitation checks.
• Maintained my unit while staying up to date with all Emails and reports.
• Used verbal skills to keep my units under control

• Talk to dealers to buy, compare, and negotiated prices on OEM and aftermarket parts.
• Ordered parts from various distributors to fulfill demands.
• Assisted customers in finding appropriate OEM or aftermarkets parts.
• Researched vehicles and parts via physical catalogs and electronic means.
• Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
• Completed sales and service documentation for customer and business records.
• Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.

• Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
• Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
• Delivered exceptional guest experiences through attentive service and quick response to issues.
• Provided attentive service and proactively assessed guest needs.

• Stayed current on available products, store promotions and customer service policies to better serve customers.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Readied items for sales floor stocking by affixing tags and preparing shelf labels.
• Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
• Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
• Greeted customers, helped locate merchandise and suggested suitable options.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Reduce underage consumption of, and access to, alcohol by deterring adults from furnishing to them outside of licensed premises
• Target communities for grants that have a high incidence of alcohol-related traffic crashes and injuries involving those under age 21.

• Professional development completed for training to better my personal skills with civilian's as well as criminals.

Received training on how to repair vehicles, engines, as well as smog certifications.