Kierra Martin
Dallas,TX
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Reliable individual proudly offering 10 plus years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.
Overview
8
8
years of professional experience
Work History
Bar Manager
Allure Cigar Lounge
08.2023 - 11.2024
- Consulted with managers to organize special events and promotions.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Bartender
The Patio Social Cigar Lounge
01.2019 - 09.2021
- Cigar knowledgeable pair with craft cocktails
- Rotating ash trays
- Table touches with members remembering guest drinks
- Greeting guest in timely fashion alone with drinks
- Pre-bus tables/ Bar
- Knowledgeable of the menu.
- Pos system Hot sauce , Toast , Clover, One Spot and Aloha
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proven ability to learn quickly and adapt to new situations.
Server
Old Lady Gang Southern Cuisine
03.2017 - 01.2019
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
Biology in Business/Management -
Lane College
05.2012
Millington Central High School
05.2009
Skills
Customer Service
Consultative Selling
Visual Merchandising
Inventory Management
Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook)
Money Handling
Investigating Complaints
ServSafe Food Manager
Employee Supervision
Mixology expertise
POS Terminal Operation
Timeline
Bar Manager
Allure Cigar Lounge
08.2023 - 11.2024
Bartender
The Patio Social Cigar Lounge
01.2019 - 09.2021
Server
Old Lady Gang Southern Cuisine
03.2017 - 01.2019
Biology in Business/Management -
Lane College
Millington Central High School
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