KIERRA PATRICK
FLINT
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
Work History
ADMIN ASSISTANT
Next Level Access
12.2021 - 05.2025
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Maintained inventory of office supplies and placed orders.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
POLITICAL FIELD DIRECTOR
The Outreach Team
08.2024 - 11.2024
- Implemented new data collection methods, enhancing voter insights.
- Adapted outreach approaches based on community feedback and response rates.
- Revolutionized data collection methods, enhancing voter insights and enabling targeted outreach strategies for improved community engagement.
- Built and established strong partnerships with teams, vendors and contractors.
- Led meetings with internal team members, consultants and contractors.
PROJECT MANAGER
Skin Tight Spa
05.2020 - 08.2024
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Met project deadlines without sacrificing build quality or workplace safety.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Identified plans and resources required to meet project goals and objectives.
Production Worker
General Motors
09.2016 - 03.2020
- Followed safety procedures and guidelines to maintain safe working environments.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized work to meet demanding production goals.
- Used equipment properly to avoid workplace hazards or injuries.
ACTIVITIES DIRECTOR ASSISTANT
Regency At Grand Blanc
03.2012 - 08.2016
- Streamlined administrative processes, enhancing team efficiency.
- Coordinated cross-departmental projects, fostering seamless communication and workflow improvements.
- Managed complex schedules and travel arrangements with precision.
- Implemented new filing system, reducing document retrieval time and minimizing errors.
- Optimized executive calendar management, ensuring flawless scheduling and minimizing conflicts for senior leadership team.
- Managed team logistics, optimizing route planning for maximum coverage.
- Tracked performance metrics, identifying areas for improvement.
CUSTOMER SERVICE ASSOCIATE
JC Pennys
06.2011 - 01.2012
- Processed refunds to satisfy customers when other avenues were exhausted or refused, prioritizing and maintaining revenue where possible.
- Provided input to assist in selection and implementation of new phone system.
- Diminished work-flow downtime and troubleshot customer sales, support and software issues.
- Gathered information from customers and asked open-ended questions to understand needs and address quickly.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
CUSTOMER SERVICE ASSOCIATE
Tj Maxx
05.2010 - 05.2011
- Provided input to assist in selection and implementation of new phone system.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Collaborated with managers and other team members to solve difficult or complex customer issues.
Education
Flint Southwestern Accademy
Flint, United States05-2011
Skills
- Microsoft Excel
- Clerical support
- Document control
- Data Entry
- Time Management
- Data Analysis
- Communication Skills
- SQL
- Virtual Assistance
- Office administration
Timeline
POLITICAL FIELD DIRECTOR
The Outreach Team
08.2024 - 11.2024
ADMIN ASSISTANT
Next Level Access
12.2021 - 05.2025
PROJECT MANAGER
Skin Tight Spa
05.2020 - 08.2024
Production Worker
General Motors
09.2016 - 03.2020
ACTIVITIES DIRECTOR ASSISTANT
Regency At Grand Blanc
03.2012 - 08.2016
CUSTOMER SERVICE ASSOCIATE
JC Pennys
06.2011 - 01.2012
CUSTOMER SERVICE ASSOCIATE
Tj Maxx
05.2010 - 05.2011
Flint Southwestern Accademy
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