Kierra Sherlock
Bryan Health
Lincoln,NE
1
Certification
8
years of professional experience
Resourceful professional with experience in customer support and healthcare operations. Strong organizational, problem-solving, and communication skills foster effective collaboration within diverse teams. Proven ability to manage priorities and deliver exceptional service in both clinical and technical environments.
Work History
Epic Applications Associate Analyst – Inpatient Orders
9 Months- Delivered timely support and resolved issues for employees in fast-paced healthcare environment.
- Trained and assisted users on technology, processes, and workflow improvements to enhance user experience.
- Train and assist users with technology, processes, and workflow improvements.
- Collaborated with clinical teams to troubleshoot and resolve Epic-related issues, ensuring seamless operations.
- Manage multiple priorities while maintaining accuracy and attention to detail.
IT Epic Level 1
3 Months- Delivered first-level support to Epic system users, enhancing user experience.
- Resolved issues and guided workflow to optimize system usage.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Certified Nursing Assistant
2 Years 3 Months- Delivered compassionate care and support to patients and families in fast-paced hospital environments.
- Collaborated with diverse teams to coordinate patient care while managing multiple priorities.
- Ensured accuracy and organization in high-pressure situations, maintaining professionalism and patient trust.
Certified Nursing Assistant
4 Years- Provided assistance to patients with daily needs while collaborating with nursing teams to maintain quality service.
- Provided direct patient care, including assistance with daily living activities and mobility support.
- Monitored vital signs and reported changes to nursing staff for timely medical interventions.
- Assisted in maintaining a clean, safe environment following infection control protocols.
Education
Bachelor of Science - Microbiology
- Minors in Biochemistry & Psychology
Skills
Epic application support
Epic system configuration
Workflow Analysis
Microsoft Excel
Microsoft Office Suite
Analytical thinking
Problem-solving
Critical thinking
Decision making
Attention to detail
Time management
Electronic health records expertise
Accomplishments
- Promoted to Epic Applications Associate Analyst at Bryan Health.
- Earned Epic Inpatient Procedure Orders Analyst Certification.
- 5+ years of customer-facing healthcare experience.
- Bachelor’s degree from the University of Nebraska–Lincoln.
Affiliations
- Nebraska Alumni Association (NAA), May 2024-Present
- American Medical Student Association (AMSA), Jan 2020-May 2024
Certification
- Epic Applications Analyst - Inpatient Procedure Orders, Epic Systems (#1527538958), Nov 2025
- Certified Nursing Assistant (#139210), State of Nebraska, June 2019-Present
- Basic Life Support (CPR & AED), June 2023-Present
Interests
Running and endurance training (Half marathon training)
Strength training and fitness
Outdoor recreation
Health and wellness
Timeline
Epic Applications Associate Analyst – Inpatient Orders
Bryan Health
11.2025 - CurrentRead More
IT Epic Level 1
Bryan Health
08.2025 - 11.2025Read More
Certified Nursing Assistant
Nebraska Medicine & Bryan Health
05.2023 - 08.2025Read More
Certified Nursing Assistant
Previous Healthcare Experience
01.2019 - 01.2023Read More
University of Nebraska–Lincoln
Bachelor of Science from Microbiology
Read More
Honors & Recognition
New Futures of Mathematics and Science Scholar, National Science Foundation, 2019-2020, Alverno Mossa Scholar, 2019-2020, Dean’s Scholar, Alverno College, 2019-2020