Results-driven Senior Epic HB Application Analyst with ten years in healthcare IT, dedicated to optimizing operational efficiency. Led automation of report generation workflows, significantly improving turnaround times and system performance. Specialized in integrating Epic modules to enhance data accuracy and meet clinical requirements, with a focus on application build testing and optimization.
Integrated Epic HB with third-party systems, elevating data accuracy and minimizing manual entry.
Enhanced Epic HB modules, improving system performance and user experience.
Automated report generation workflows, reducing turnaround time from days to hours, facilitating timely decision-making.
Orchestrated project timelines to ensure on-time milestone delivery.
Collaborated with cross-functional stakeholders to align application upgrades with clinical needs, resulting in increased user satisfaction scores.
Initiated and led weekly knowledge-sharing sessions, expediting new team member onboarding.
Executed successful build go-lives for system implementations., implementations, upgrades, system testing, troubleshooting, mentorship, and ticket support.
Epic Application Analyst
UnityPoint Health
Remote, United States
03.2018 - 09.2025
Planned, designed, and implemented Epic HB home health and hospice billing applications.
Collaborated with Epic IT team members and end users to enhance application performance and user satisfaction.
Created detailed test plans, prepared test data, and executed comprehensive system testing for functionality assurance.
Streamlined Epic application workflows, reducing user errors and enhancing overall system performance.
Diagnosed, documented, and tracked application issues to ensure resolution and improve reliability.
Led project initiatives assigned by department supervisor, achieving timely development and execution of project plans.
Provided ticket support via ServiceNow and Workday, facilitating user training and mentoring to improve user competency.
Evaluated HL7 integrations and APIs to optimize operational efficiency.
Epic HB Application Analyst
University of Iowa Health Ventures
Coralville, United States
12.2016 - 03.2018
Led full-cycle Epic application architecture for University of Iowa HV, reducing system downtime through strategic upgrades and process improvements
Integrated Epic modules with third-party systems, enhancing data interoperability and reducing manual entry errors
Designed and deployed custom workflows improving clinical data accuracy across multiple departments
Directed testing and validation phases, achieving user acceptance and seamless go-live transitions for CC sites
Coordinated cross-functional teams of 8+ IT and clinical staff to align and implement Epic solutions with organizational goals
Delivered training programs that increased end-user proficiency scores and accelerated adoption rates
Facilitated stakeholder engagement sessions, resulting in a reduction in feature request backlog
Data Integrity Analyst II
Ruffalo Noel Levitz
Cedar Rapids, United States
05.2013 - 12.2016
Conducted monthly audits of client databases, identifying and resolving discrepancies to maintain data accuracy.
Enhanced data accuracy through rigorous validation protocols and automated error detection tools from universities and colleges nationwide.
Streamlined data integrity workflows, enhancing processing time and supporting team efficiency.
Generated detailed integrity reports for senior management, delivering actionable insights to inform decision-making.
Data Analyst
CompleWare Corporation
North Liberty, United States
02.2012 - 05.2013
Analyzed and reviewed clinical trial data to ensure accuracy and completeness.
Oversaw data validation and verification processes, maintaining strict data integrity.
Managed data for industry-initiated clinical trials in phase II and III studies on COPD and asthma, ensuring data accuracy and compliance.
Requested, reviewed, and processed data change forms submitted by clinical sites.
Processed confidential documents, ensuring adherence to privacy protocols and maintaining data security.
Maintained communication with sponsors from large pharmaceutical companies.
Reviewed and approved internal and external software training documentation to ensure regulatory compliance and operational effectiveness.
Provided weekly study status reports to data administrator and project management team.
Mortgage Document Specialist III
Wells Fargo
Des Moines, United States
09.2011 - 03.2012
Collected financial documentation, including W-2s, bank statements, and pay stubs, to facilitate efficient mortgage loan processing.
Conducted outbound calls to guide customers through uniform residential loan applications and 4506-T tax forms, enhancing their understanding and experience.
Collaborated with customers to streamline processes, ensuring timely loan closures.