Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kierra Waller

Seabrook,TX

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Operator

WebstaurantStore
10.2023 - 06.2024
  • Performed routine maintenance on equipment to ensure optimal performance
  • Ensured that all materials used were up to standard and free from defects
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.

Server

Walk-On's Bistreaux & Bar
04.2023 - 11.2023
  • Provided excellent customer service to ensure satisfaction
  • Assisted in training new servers
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Cocktail Server

DSW Restaurants
07.2020 - 04.2023
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.

Server

Whiskey Cake Kitchen & Bar
01.2020 - 03.2020
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Recreation Aide/Front Desk Receptionist

City of Texas City
06.2019 - 02.2020
  • Assisted with the organization of recreational activities and events.

Server

Twin Peaks Restaurants
02.2018 - 05.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bartender

Genghis Grill - Build Your Own Stir Fry
08.2016 - 01.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.


Cashier (Seasonal Worker)

Honeybaked Ham Store
11.2014 - 12.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Certification of Completion - Beauty

Paul Mitchell The School - Houston
Houston, TX
06.2022

Child Development -

San Jacinto College District
Houston, TX

Skills

  • American Sign Language (Intermediate)
  • Computer skills
  • Hand-Eye Coordination
  • Machine Operation
  • Adaptable to new work environments
  • Supply Restocking
  • Effective Communication

Certification

  • Licensed Forklift Operator
  • TABC/ SafeServ Certification

Timeline

Operator

WebstaurantStore
10.2023 - 06.2024

Server

Walk-On's Bistreaux & Bar
04.2023 - 11.2023

Cocktail Server

DSW Restaurants
07.2020 - 04.2023

Server

Whiskey Cake Kitchen & Bar
01.2020 - 03.2020

Recreation Aide/Front Desk Receptionist

City of Texas City
06.2019 - 02.2020

Server

Twin Peaks Restaurants
02.2018 - 05.2019

Bartender

Genghis Grill - Build Your Own Stir Fry
08.2016 - 01.2018

Cashier (Seasonal Worker)

Honeybaked Ham Store
11.2014 - 12.2015

Certification of Completion - Beauty

Paul Mitchell The School - Houston

Child Development -

San Jacinto College District

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Kierra Waller