Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kierra Wells

Dublin,GA

Summary

Results-driven Advanced Medical Support Assistant with 10 years of experience in medical field. Skilled at assisting physicians with patient examination procedures, documenting patient information and providing patient education. In-depth knowledge of insurance company liaison procedures and medical terminology.

Overview

13
13
years of professional experience

Work History

Transportation Assistant GS-6

Carl Vinson VA Medical Center
2023.02 - Current
  • Processing requests for issuance of travel advances via EFT or ATM withdrawals utilizing government travel card
  • Serves as system administrator to oversee travel authorizations and expense reports
  • Performing audits on all expense reports and maintaining accurate record keeping of such audits
  • Utilizes Financial Management System (FMS) to review daily reports for verification that travel obligations and/or payments have been accurately processed, as well as monitor travel advances to ensure timely processing and issuance to traveler
  • Oriented and trained new drivers on policies and procedures.
  • Reviewed and filed paperwork related to transportation schedules and costs.
  • Coordinated dispatching of 8 drivers to accomplish daily delivery requirements

Medical Laboratory Assistant GS-6

Carl Vinson VA Medical Center
2021.02 - 2021.11
  • Clerical
  • Communications
  • Computer Skills
  • Manages and Organizes Information
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Serves as approver and is responsible for monthly reconciliation of their Centrally Billed Account (CBA)


Medical Technician GS-5

Carl Vinson VA Medical Center
2021.11 - 2023.02
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
  • Administered medications and performed basic and advanced patient assessments.
  • Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.

Medical Support Assistant

Davita, Inc & American Renal Associates
2011.04 - 2021.02
  • Improved patient satisfaction by efficiently scheduling appointments and managing phone lines.
  • Enhanced office workflow for medical staff by maintaining accurate records and timely data entry.
  • Streamlined patient check-in process with effective communication and organization skills.
  • Provided compassionate support, addressing patient concerns and inquiries in a professional manner.
  • Assisted in the reduction of appointment wait times by coordinating schedules and optimizing available resources.

Education

Associate of Science -

Georgia Military College - Milledgeville
Milledgeville, GA
05.2024

High School Diploma -

West Laurens High School
Dexter, GA
05.2009

Skills

  • Insurance Verification
  • Detail Oriented
  • Medical record assessment
  • Appointment Scheduling
  • Medical billing and coding
  • Microsoft Office Suite proficiency
  • Medical office administration
  • Patient Scheduling
  • Patient Communication
  • Patient Records Maintenance

Timeline

Transportation Assistant GS-6

Carl Vinson VA Medical Center
2023.02 - Current

Medical Technician GS-5

Carl Vinson VA Medical Center
2021.11 - 2023.02

Medical Laboratory Assistant GS-6

Carl Vinson VA Medical Center
2021.02 - 2021.11

Medical Support Assistant

Davita, Inc & American Renal Associates
2011.04 - 2021.02

Associate of Science -

Georgia Military College - Milledgeville

High School Diploma -

West Laurens High School
Kierra Wells