Kierra Wells
Dublin,GA
Summary
Results-driven Advanced Medical Support Assistant with 10 years of experience in medical field. Skilled at assisting physicians with patient examination procedures, documenting patient information and providing patient education. In-depth knowledge of insurance company liaison procedures and medical terminology.
Overview
13
13
years of professional experience
Work History
Transportation Assistant GS-6
Carl Vinson VA Medical Center
02.2023 - Current
- Processing requests for issuance of travel advances via EFT or ATM withdrawals utilizing government travel card
- Serves as system administrator to oversee travel authorizations and expense reports
- Performing audits on all expense reports and maintaining accurate record keeping of such audits
- Utilizes Financial Management System (FMS) to review daily reports for verification that travel obligations and/or payments have been accurately processed, as well as monitor travel advances to ensure timely processing and issuance to traveler
- Oriented and trained new drivers on policies and procedures.
- Reviewed and filed paperwork related to transportation schedules and costs.
- Coordinated dispatching of 8 drivers to accomplish daily delivery requirements
Medical Laboratory Assistant GS-6
Carl Vinson VA Medical Center
02.2021 - 11.2021
- Clerical
- Communications
- Computer Skills
- Manages and Organizes Information
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Serves as approver and is responsible for monthly reconciliation of their Centrally Billed Account (CBA)
Medical Technician GS-5
Carl Vinson VA Medical Center
11.2021 - 02.2023
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Administered medications and performed basic and advanced patient assessments.
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
Medical Support Assistant
Davita, Inc & American Renal Associates
04.2011 - 02.2021
- Improved patient satisfaction by efficiently scheduling appointments and managing phone lines.
- Enhanced office workflow for medical staff by maintaining accurate records and timely data entry.
- Streamlined patient check-in process with effective communication and organization skills.
- Provided compassionate support, addressing patient concerns and inquiries in a professional manner.
- Assisted in the reduction of appointment wait times by coordinating schedules and optimizing available resources.
Education
Associate of Science -
Georgia Military College - Milledgeville
Milledgeville, GA05.2024
High School Diploma -
West Laurens High School
Dexter, GA05.2009
Skills
- Insurance Verification
- Detail Oriented
- Medical record assessment
- Appointment Scheduling
- Medical billing and coding
- Microsoft Office Suite proficiency
- Medical office administration
- Patient Scheduling
- Patient Communication
- Patient Records Maintenance
Timeline
Transportation Assistant GS-6
Carl Vinson VA Medical Center
02.2023 - Current
Medical Technician GS-5
Carl Vinson VA Medical Center
11.2021 - 02.2023
Medical Laboratory Assistant GS-6
Carl Vinson VA Medical Center
02.2021 - 11.2021
Medical Support Assistant
Davita, Inc & American Renal Associates
04.2011 - 02.2021
Associate of Science -
Georgia Military College - Milledgeville
High School Diploma -
West Laurens High School
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