Kierstan Mcdonald
Sulphur Springs,TX
Summary
Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Experience in money handling. Offering exceptional service to customers. Adaptable in fast paced environments.
Overview
5
5
years of professional experience
Work History
Waitress
Corner Grub House
Sulphur Springs, TX
06.2019 - Current
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Performed basic math calculations when computing bills for customers' meals.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Replenished beverages when necessary.
- Checked back with customers throughout meal service to ensure satisfaction.
- Prepared checks accurately and processed payments promptly.
- Served alcoholic beverages responsibly in accordance with state laws.
- Provided accurate change for cash transactions using a cash register system.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Clinical Shadower
Christus Trinity Mother Frances Hospital
Sulphur Springs, TX
09.2022 - 05.2023
- Observed medical procedures being performed by physicians or other healthcare professionals.
- Adhered to HIPAA regulations when handling protected health information.
- Attended meetings with healthcare providers to discuss clinical cases and treatments plans.
- Observed patient care activities, including bedside rounds and physical exams.
- Followed safety guidelines while performing tasks related to clinical shadowing activities.
- Maintained confidentiality of all patient information at all times.
Education
High School Diploma -
Sulphur Springs High School
Sulphur Springs, TX05-2023
Skills
- Customer Service
- Safe Food Handling
- Payment Processing
- Memory retention
- Order Management
- Strong multitasking
- Liquor, wine, and food service
- Cash Handling
- Food safety understanding
References
References available upon request.
Timeline
Clinical Shadower
Christus Trinity Mother Frances Hospital
09.2022 - 05.2023
Waitress
Corner Grub House
06.2019 - Current
High School Diploma -
Sulphur Springs High School
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