Kiersten Bartholomew
Saint Augustine
Summary
Results-oriented professional skilled in fostering collaboration and implementing effective processes. Adept at mentoring teams and managing recruitment, contributing to improved organizational performance and strategic alignment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Chief of Staff
The Kookaburra Coffee
Saint Augustine
05.2026 - Current
- Posted job vacancies, scheduled interviews, advised decision-makers on hiring selections and led onboarding process.
- Organized and maintained documents, files and records.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
- Determined staffing requirements, interviewing, hiring and training new employees.
- Coordinated communication between departments to enhance operational efficiency.
- Mentored junior staff to strengthen team capabilities and performance.
- Built strong relationships with key internal and external parties to support strategic communications and advocacy.
- Formulated policies and procedures to improve operational efficiency of the organization.
- Facilitated organization of community events in collaboration with local businesses
- Implemented e-verify in onboarding process to validate staff work eligibility
District Manager of Kitchen Operations
The Kookaburra Coffee
Saint Augustine
03.2021 - Current
- Oversaw daily kitchen operations across multiple coffee shop locations.
- Developed and implemented operational strategies for efficiency.
- Ensured compliance with health and safety regulations at all locations.
- Managed staff recruitment, training, and performance evaluations.
- Fostered a positive team environment through effective communication.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Manchester, NH01-2026
MBA - Human Resources Management
Southern New Hampshire University
Manchester, NH06-2026
Skills
- Strategic planning
- Organizational leadership
- Project management
- Operational efficiency
- Compliance management
- Recruitment strategies
- Hiring and terminations
- Employee training
- Performance evaluation
- Team building
- Financial oversight
- Communication skills
Certification
- SHRM - CP
Timeline
Chief of Staff
The Kookaburra Coffee
05.2026 - Current
District Manager of Kitchen Operations
The Kookaburra Coffee
03.2021 - Current
Bachelor of Science - Business Administration
Southern New Hampshire University
MBA - Human Resources Management
Southern New Hampshire University