Kiersten Bisson
Summary
Dedicated Customer Service provider giving an exceptional customer service experience through active listening and problem solving.
Overview
3
3
years of professional experience
Work History
Food Runner
Mcfaul's Oyster And Reel
01.2023 - Current
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests needs, ensuring a smooth service flow during peak hours.
Crew Member
Dunkin' Donuts
07.2021 - 12.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
High School Diploma -
Eastern Technical High School
Essex, MD05.2023
Skills
- Customer Service
- Returns Processing
- Cash Handling
- Product Restocking
- Cash Register Systems
- Guest Services
- Teamwork and collaboration
- Organizational skills
- Positive attitude
- Active listening
Timeline
Food Runner
Mcfaul's Oyster And Reel
01.2023 - Current
Crew Member
Dunkin' Donuts
07.2021 - 12.2022
High School Diploma -
Eastern Technical High School