Summary
Overview
Work History
Education
Skills
Timeline
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Kiersten Bisson

Summary

Dedicated Customer Service provider giving an exceptional customer service experience through active listening and problem solving.

Overview

3
3
years of professional experience

Work History

Food Runner

Mcfaul's Oyster And Reel
01.2023 - Current
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
  • Assisted servers in attending to guests needs, ensuring a smooth service flow during peak hours.

Crew Member

Dunkin' Donuts
07.2021 - 12.2022
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Education

High School Diploma -

Eastern Technical High School
Essex, MD
05.2023

Skills

  • Customer Service
  • Returns Processing
  • Cash Handling
  • Product Restocking
  • Cash Register Systems
  • Guest Services
  • Teamwork and collaboration
  • Organizational skills
  • Positive attitude
  • Active listening

Timeline

Food Runner

Mcfaul's Oyster And Reel
01.2023 - Current

Crew Member

Dunkin' Donuts
07.2021 - 12.2022

High School Diploma -

Eastern Technical High School

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Kiersten Bisson