Summary
Overview
Work History
Education
Skills
Timeline
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KIERSTEN COX

Texarkana,Texas

Summary

Dependable Key Holder with relevant experience in retail and customer service. Strengths include efficient inventory management, cash handling, and staff supervision. Successfully enhanced store operations by implementing effective sales strategies and delivering high-quality customer service. Demonstrated skills in problem-solving, leadership, and team collaboration.

Overview

1
1
year of professional experience

Work History

Key Holder & Sales Associate

Dollar General
Texarkana, TX
02.2024 - Current
  • Manage daily cash-handling procedures, ensuring transaction accuracy, and preventing losses due to discrepancies.
  • Resolve customer complaints professionally, resulting in increased customer satisfaction, and loyalty.
  • Oversee store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Analyze weekly reports on sales trends, labor costs, and shrinkage rates to identify opportunities for improvement.

Stocker

Bath & Body Works
Texarkana, TX
06.2024 - 07.2024
  • Unloaded, sorted and stocked merchandise according to store layout and product placement
  • Answered customer questions and provided detailed product information
  • Performed inventory control, such as counting, and stocking merchandise
  • Greeted customers and directed to requested products

Education

BBA -

Texas A&M University
Texarkana, TX
05.2028

High School Diploma -

New Boston High School
New Boston
05.2024

Skills

  • Customer service
  • Cash handling
  • Bank deposits
  • Team building
  • Front-end operations
  • Drawer counting
  • Basic mathematics
  • Cash handling and reconciliation
  • Critical thinking

Timeline

Stocker

Bath & Body Works
06.2024 - 07.2024

Key Holder & Sales Associate

Dollar General
02.2024 - Current

BBA -

Texas A&M University

High School Diploma -

New Boston High School

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KIERSTEN COX