Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiersten Dixon

Katy,TX

Summary

Driven and customer-oriented professional with extensive experience in retail operations, team supervision, and logistics coordination. Demonstrated expertise in cash handling, front-end support, and delivering exceptional service in dynamic, high-volume settings. Eager to contribute to an organization that prioritizes dependability, professional development, and operational excellence.

Overview

2
2
years of professional experience

Work History

Service Lead / Bookkeeper

  • Oversee front-end operations, ensuring exceptional customer service at all registers.
  • Manage daily financial tasks, including till reconciliation, deposit preparation, and record audits.
  • Support team development through training, shift coordination, and conflict management.
  • Uphold precise cash handling standards to maintain a seamless and efficient checkout process.

Head Cashier

  • Supervised front-end staff, facilitated onboarding for new hires, and coordinated break schedules.
  • Resolved register malfunctions and processed high-volume transactions efficiently.
  • Handled escalated customer concerns, ensuring positive resolutions and satisfaction.
  • Contributed to daily operational flow and enhanced team productivity.
  • Conducted end-of-day register balancing and submitted financial summaries to management.
  • Ensured accuracy in cash handling, credit processing, and refund transactions.
  • Investigated financial discrepancies and supported internal audit procedures.

Delivery Driver

Amazon (Delivery Service Partner)
01.2020 - 01.2022
  • Executed high-volume delivery routes with precision and punctuality.
  • Utilized handheld devices to scan packages, track progress, and update delivery statuses in real time.
  • Maintained strict adherence to safety protocols and ensured customer satisfaction throughout each delivery.
  • Addressed and resolved minor delivery challenges swiftly and professionally.

Education

Lone Star College – Cypress Center
05.2019

undefined

Westside High School
Houston, TX
05.2016

Skills

  • Customer Relations & Conflict Management
  • Financial Accuracy & Cash Handling
  • Team Leadership & Employee Development
  • Route Planning & Delivery Coordination
  • Quick Learner & Highly Adaptable
  • Strong Verbal Communication Skills

Timeline

Delivery Driver

Amazon (Delivery Service Partner)
01.2020 - 01.2022

Service Lead / Bookkeeper

Head Cashier

undefined

Westside High School

Lone Star College – Cypress Center

Similar Profiles

CREATE PROFILE