Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Kiersten HOWE

Henderson,KY

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure. Reliable and dedicated when working alone or as part of team.

Overview

9
9
years of professional experience

Work History

Independent Contractor

Self Employed Services
Evansville, IN
03.2015 - 03.2024
  • Educated customers about products and services offered by the company.
  • Maintained accurate records of customer interactions and transactions.
  • Provided personalized service to build relationships with customers.
  • Resolved customer complaints promptly and efficiently.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Developed key customer relationships to increase sales.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Prepared and delivered appropriate presentations on products and services.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.

Call Specialist

ACCENT Marketing Services LLC
TELL CITY, IND
  • Provided technical support for customers experiencing problems with their service or equipment.
  • International call specialist
  • Maintained up-to-date knowledge of all products, services, pricing plans and promotions.
  • Resolved customer complaints in a timely manner while adhering to company policies and procedures.
  • Participated in team meetings to discuss best practices for handling challenging customer situations.
  • Answered incoming calls and responded to customer inquiries; provided accurate information regarding products and services.

Education

Associate of Science - Science And Medicine

OCTC
Owensboro

Skills

  • Service Marketing
  • Client Relationship Building
  • Video Editing
  • Content Writing
  • Customer Support
  • Fast typing
  • Sales and Promotions
  • Personal sales
  • Internet sales
  • Customer Service
  • Goal-Oriented
  • Problem-solving skills
  • Customer communications
  • Resolving issues
  • Answering questions
  • Adaptability
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Multitasking
  • MS Office
  • Data Management

Affiliations

  • Photography
  • Music Production
  • Sewing

References

References available upon request.

Timeline

Independent Contractor

Self Employed Services
03.2015 - 03.2024

Call Specialist

ACCENT Marketing Services LLC

Associate of Science - Science And Medicine

OCTC

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Kiersten HOWE