Hardworking and detail-oriented security officer with a year and a few months of experience in monitoring surveillance cameras, conducting thorough inspections, and providing excellent customer service. Proficient in implementing access control measures and utilizing strong observation skills to identify suspicious behavior. Proven experience in maintaining accurate records and participating in ongoing training programs. Professional shopper prepared for fast-paced environments, excelling in finding and delivering high-quality products. Known for reliability and adaptability, thriving in team settings and achieving customer satisfaction. Resourceful in navigating changing needs and maintaining strong organization and communication skills.
Hi, I’m
Kiersten Lewis
Crosby,TX
Summary
Overview
4
years of professional experience
1
Certification
Work History
Shipt
Shipt Shopper
05.2025 - Current
Job overview
- Delivered exceptional customer service through accurate order fulfillment and timely communication.
- Navigated store layouts efficiently to optimize shopping routes and minimize delivery times.
- Resolved customer inquiries and issues promptly, ensuring a positive shopping experience.
- Analyzed feedback to improve service delivery processes, elevating overall customer satisfaction rates.
- Increased repeat business by providing exceptional customer service and addressing any concerns promptly.
- Ensured safe transportation of perishable items by properly storing them during transit, resulting in decreased spoilage and increased customer satisfaction.
- Collaborated with fellow Shipt Shoppers to share best practices, ultimately improving overall performance.
Allied Universal Security
Security Officer
08.2024 - Current
Job overview
- Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats
- Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
- Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs
- Implemented access control measures by verifying identification credentials for individuals entering restricted areas
- Provided excellent customer service by assisting visitors with directions or information about the facility's policies and procedures
- Participated in ongoing training programs to stay updated on security protocols and techniques
- Utilized strong observation skills to identify suspicious behavior or individuals who may pose a threat
- Enforced company policies regarding trespassing, loitering, theft prevention, etc
- Maintained a professional and courteous demeanor while interacting with employees, visitors, and contractors
DoorDash
Delivery Driver
02.2023 - Current
Job overview
- I safely and efficiently deliver food and other goods to customers in a timely manner, ensuring high levels of customer satisfaction.
- Manage order pickups from various restaurants and retail partners using the DoorDash app.
- Navigate dynamic routes using GPS tools to optimize delivery times and reduce delays.
- Maintain accurate records of deliveries and customer interactions.
- Handle customer inquiries and resolved issues professionally to ensure repeat business and positive ratings.
- Practice strong time management and multitasking skills in high-demand environments.
- Perform regular vehicle inspections and maintenance to ensure delivery readiness.
- Maintained high customer satisfaction ratings through effective communication and problem-solving skills.
- Delivered food orders efficiently, ensuring timely and accurate service to customers.
Walmart
Personal Shopper
09.2021 - 01.2023
Job overview
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- During my time at Walmart, fulfilled a daily average of 150–200 customer orders and on busy days fulfilled an average of 300 orders.
Education
Crosby High SchoolCrosby, TX
High school diploma from Sports Medicine
05.2021
University Overview
Skills
- Surveillance
- Conflict Management (4 years)
- Medical office experience
- Driving (4 years)
- Medical terminology
- Security
- Door-to-door
- Customer service
- Negotiation
- Loss Prevention
- CCTV (1 year)
- Organizational skills
- Efficient multitasking
- Reliability and punctuality
- Strong organization
- Food safety awareness
Affiliations
Affiliations
- Girl Scouts of the USA
- August 2005 to August 2021
- As a Girl Scout I was a member of the Girl Scouts of the USA, a nonprofit organization that empowers girls and young women through various activities and experiences focused on leadership, community service, skill-building, and outdoor adventure. Girl Scouts engage in earning badges, participating in community projects, and taking part in fun activities like camping, arts, science, and more. The organization is structured in troops, which are local groups led by adult volunteers. Girl Scouts progress through different age levels (Daisies, Brownies, Juniors, Cadettes, Seniors, and Ambassadors), each offering age-appropriate activities. Girl Scouts also participate in the famous Girl Scout Cookie Program, where they learn business and entrepreneurial skills. Girl Scouts is guided by a national network of councils, each serving a specific geographic area. The national organization provides resources, guidelines, and advocacy, while local councils run programs and support troops. The organization’s mission is to help girls build confidence, develop values, and become leaders in their communities and beyond.
Certification
- Level 2 security license
- September 2024 to September 2030
Languages
English
Full Professional
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceFlexible work hoursPaid time offWork from home optionHealthcare benefitsPaid sick leaveTeam Building / Company RetreatsPersonal development programsAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Timeline
Shipt Shopper
Shipt
05.2025 - Current
Security Officer
Allied Universal Security
08.2024 - Current
Delivery Driver
DoorDash
02.2023 - Current
Personal Shopper
Walmart
09.2021 - 01.2023
Crosby High School
High school diploma from Sports Medicine