KIERSTEN SPENCER
Dallas,TX
Summary
Detail-oriented Medical Assistant with expertise in clinical and administrative support, including patient intake, vital signs, phlebotomy, and EKG. Skilled in patient communication, medical documentation, and scheduling in fast-paced healthcare environments. Ensures compliance with safety and infection-control standards while maintaining organized workspaces.
Overview
1
1
Certification
2
2
years of post-secondary education
7
7
years of professional experience
Work History
Medical Assistant
UT Southwestern Primary Care
Las Colinas, TX
12.2025 - Current
- Perform patient intake, record vital signs and patient histories, reconcile medications, and document chief complaints.
- Administer medications and injections per provider orders while following clinical safety guidelines.
- Prepared exam rooms, restocked supplies, maintained cleanliness per OSHA and infection-control standards, ensuring a safe environment for patients.
- Supported clinical and administrative operations in a fast-paced ambulatory clinic, enhancing patient flow and care delivery.
Medical Assistant
Star Sleep & Wellness
Richardson, TX
08.2025 - 11.2025
- Assisted with diagnosis and treatment of sleep disorders, enhancing patient outcomes.
- Maintained patient records and documentation to streamline patient care processes.
- Processed patient billing for remote patient monitoring (RPM) of PAP therapy.
Medical Assistant Student
Wellness First Urgent Care
Dallas, TX
05.2025 - 07.2025
- Obtained patient vital signs, prepared patients for medical exams, administered injections, and collected specimens.
- Utilized patient communication, medical terminology, and EMR system skills to enhance patient experience.
- Supported front-office operations, including greeting patients, scheduling, and billing entries.
Guest Service Advocate
Target
Dallas, TX
12.2023 - 08.2024
- Resolved customer inquiries to enhance satisfaction and loyalty.
- Collaborated with the team to maintain an organized and clean store environment.
- Collaborated with team to maintain organized and clean store environment.
Store Clerk
Walmart
07.2020 - 05.2021
- Assisted customers to enhance shopping experience and maintained an organized, welcoming store environment.
- Operated cash register and processed purchases at Walmart checkout lanes.
- Assisted Walmart customers with product questions and store location guidance.
- Supported daily operations by organizing merchandise and ensuring assigned areas remained clean and stocked.
- Stocked Walmart shelves with merchandise and rotated products for fresh presentation.
Team Member
Chick-fil-A
08.2019 - 07.2020
- Delivered friendly guest service in Chick-fil-A dining room and front counter.
- Delivered friendly customer service in fast-paced restaurant, enhancing guest experience.
- Collaborated with team members to prepare and serve accurate orders, ensuring adherence to cleanliness and food-safety standards.
- Received and processed drive-thru orders using Chick-fil-A point-of-sale system. using the Chick-fil-A point-of-sale system.
- Prepared menu items following Chick-fil-A food safety and quality standards.
Education
Medical Assistant Diploma -
Absolute Allied Health Academy
Dallas , TX 02.2025 - 07.2025
Previous College Coursework -
Prairie View A&M University
Prairie View, TX 08.2023 - 01.2024
Previous College Coursework -
Texas Southern University
Houston, TX 08.2021 - 01.2023
High School Diploma -
DeSoto High School
DeSoto, TXPrevious College Coursework - Associate of Arts Early College
Dallas College
Skills
- Vital signs
- Triage
- Capillary sticks
- Phlebotomy
- Injections
- Patient scheduling
- Clinical documentation
- Immunizations
- Daily operations
- Customer service
- Patient follow-up
- HIPAA
- EMR/POC matrix
- Specimen preparation
- OSHA
- Infection control
- Patient assessments
- EMR charting
- Vital signs measurement
- Medication administration
- Front office operations
- Clinical support
- Patient intake
- Patient communication
- Team collaboration
- First aid
- Care coordination
- Medical terminology
- Transportation coordination
- Problem-solving
Certification
Nationally Registered Certified Medical Assistant (NRCMA) June 2025, National Registered Certified Medical Assistant (NRCPCT, as listed on original resume) June 2025, American Heart Association Basic Life Support (BLS) Certification, First Aid Certification, EMS Safety, Bloodborne Pathogen, Life-Threatening Bleeding, Anaphylaxis, Texas Vaccines for Children's Immunization Certification
EXTERNSHIP EXPERIENCE
- Advance Urgent Care Dallas, TX | JanJune 2025
- Absolute Community Health Duncanville, TX | JanJune 2025
- Village Tech Schools Duncanville, TX | JanJune 2025
Personal Information
Title: Medical Assistant | Phlebotomy | EKG Technician
Timeline
Medical Assistant
UT Southwestern Primary Care
12.2025 - Current
Medical Assistant
Star Sleep & Wellness
08.2025 - 11.2025
Medical Assistant Student
Wellness First Urgent Care
05.2025 - 07.2025
Medical Assistant Diploma -
Absolute Allied Health Academy
02.2025 - 07.2025
Guest Service Advocate
Target
12.2023 - 08.2024
Previous College Coursework -
Prairie View A&M University
08.2023 - 01.2024
Previous College Coursework -
Texas Southern University
08.2021 - 01.2023
Store Clerk
Walmart
07.2020 - 05.2021
Team Member
Chick-fil-A
08.2019 - 07.2020
High School Diploma -
DeSoto High School
Previous College Coursework - Associate of Arts Early College
Dallas College