Kiersten Way
Pittsburgh,PA
Summary
Energetic and results-driven professional with experience in recruitment, client relationship management, and brand collaboration. Skilled in building relationships, executing performance-based goals, and representing organizations in fast-paced environments. Seeking a marketing/administrative opportunity where communication, sales support, and community engagement drive growth.
Overview
5
5
years of professional experience
Work History
National Recruitment Manager
Amergis
Pittsburgh, PA
10.2025 - Current
- Manage full-cycle recruitment operations, including sourcing, screening, interviewing, and onboarding coordination
- Develop strategic sourcing initiatives using RecruitCare, Indeed, and LinkedIn to maintain strong talent pipelines
- Build and maintain professional relationships with candidates and internal stakeholders to support hiring goals
- Ensure compliance with credentialing and employment documentation standards
- Consistently meet or exceed weekly OKRs tied to candidate outreach, interviews, and successful placements in a performance-driven environment
Customer Service Associate
Randy's BiLo
Johnstown, PA
01.2021 - 01.2025
- Delivered high-quality customer service in a fast-paced retail environment
- Assisted customers with product recommendations and purchase decisions
- Handled transactions accurately while maintaining a positive brand experience
- Supported inventory management and store organization
Freelance Graphic Designer
Small Business Development Center
Loretto, PA
01.2023 - 05.2023
- Collaborated with small business owners to develop branding materials and visual identities
- Designed marketing assets using Adobe Creative Suite and Canva
- Managed client communication and project timelines independently
Education
Bachelor of Science - Health Services
University of Pittsburgh
Pittsburgh, PA05-2025
Skills
- Relationship building & Client Engagement
- Brand Representation & Customer Service
- Sales Support & Goal Tracking
- Talent Acquisition & Interviewing
- Event & Community Interaction
- Microsoft Office
- Google Workspace
- Adobe Illustrator & Photoshop
Timeline
National Recruitment Manager
Amergis
10.2025 - Current
Freelance Graphic Designer
Small Business Development Center
01.2023 - 05.2023
Customer Service Associate
Randy's BiLo
01.2021 - 01.2025
Bachelor of Science - Health Services
University of Pittsburgh