Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kierstin Fallers

Moorestown,NJ

Summary

Highly organized and detail-oriented professional with a diverse background in administrative tasks, corporate governance, legal support, patient relations, and customer service. Skilled in managing a business, complex corporate filings, supporting legal operations, and delivering excellent client and patient experiences. Adept at problem-solving in high-pressure environments, collaborating with cross-functional teams, and handling sensitive information with discretion. Known for strong communication skills, a proactive approach, and the ability to multitask effectively while maintaining accuracy.

Overview

8
8
years of professional experience

Work History

Office Manager

Witkowski Landscaping
Moorestown, NJ
12.2024 - Current
  • Maintain accurate records of invoices, payments, payroll, and vendor accounts using QuickBooks.
  • Order and manage the inventory of supplies, tools, and equipment needed for field operations.
  • Create and manage marketing content for social media platforms, and seasonal promotional campaigns.
  • Schedule and dispatch landscaping teams, optimizing routes and timelines for efficiency.
  • Manage daily office operations, ensuring smooth coordination between field crews, clients, and vendors.

Corporate Filing Specalist

Computershare Governance Services
Wilmington, DE
02.2024 - 12.2024
  • Conducted comprehensive research, preparation, and filing of corporate paperwork, ensuring compliance with federal and state regulations, including the Corporate Transparency Act.
  • Interacted with clients to gather essential financial information, facilitating accurate and timely completion of state filings across various jurisdictions.
  • Collaborated with cross-functional teams on large-scale projects, streamlining processes, and enhancing operational efficiency in corporate governance.
  • Managed document delivery to clients, vendors, and government agencies through innovative methods, while auditing and addressing internal inquiries for accuracy and compliance.

Support Staff IV

Chester County Justice Center
West Chester, PA
05.2023 - 02.2024
  • Managed the entry and deletion of warrants in the database, ensuring accuracy and compliance with legal protocols.
  • Provided essential coverage for the Law Enforcement Data Operator (LEDO) computer, maintaining data integrity and accessibility.
  • Executed week-long rotating on-call duties, effectively addressing urgent needs and additional responsibilities as they arose.
  • Performed clerical tasks and data input with a focus on timeliness and attention to detail, supporting the operational efficiency of the District Attorney’s Office.

Patient Relations Representative

Nemours Children's Hospital
Wilmington, DE
02.2022 - 04.2023
  • Managed the inpatient visitor badging process to ensure patient and staff safety, while assisting Public Safety with health screenings and access control.
  • Supported public safety in resolving conflicts, de-escalating tense situations, and utilizing the Gentec camera system for enhanced security monitoring.
  • Facilitated inpatient admission processes, provided bedside orientations, and ensured families were informed and comfortable during the hospital stay.
  • Delivered exceptional customer service by addressing family concerns, coordinating admissions for various patient types, and maintaining a welcoming environment in high-traffic areas.

Guest Service Representative

Nemours Estate
Wilmington, DE
07.2021 - 02.2022
  • Coordinated VIP events and facilitated the promotion of estate visits, ensuring seamless guest experiences and event success.
  • Acted as a liaison between guests and Estate staff, fostering positive interactions, and addressing visitor needs promptly.
  • Managed visitor logistics, including reservations and guided tours, to enhance overall guest satisfaction.
  • Contributed to the estate's reputation by maintaining a high standard of service during events and daily operations.

Guest Service Representative

Dupont Country Club
Wilmington, DE
09.2020 - 07.2021
  • Maintained strong client relations in a fast-paced, sports-oriented environment, ensuring exceptional service and member satisfaction.
  • Utilized scheduling software, and payment systems to efficiently manage bookings for club services and activities.
  • Addressed client inquiries and concerns promptly, fostering positive relationships with members and guests.
  • Collaborated with staff to coordinate events and services, contributing to the smooth operation of the club's daily activities.

Assistant Teacher

Educational Enrichment Center
Wilmington, DE
01.2017 - 04.2020
  • Implemented engaging instructional activities for preschool students, supporting their cognitive, language, motor, and social/emotional development.
  • Collaborated in a team-teaching environment to create an inclusive learning experience that met the diverse needs of students.
  • Provided individualized support to enhance student growth and development across multiple skill areas.
  • Assisted in developing lesson plans and classroom activities that promoted early learning, and a positive educational environment.

Education

Bachelor of Arts - Communications And Digital Media

Neumann University
Aston Mills, PA
05-2020

Skills

  • Corporate compliance
  • Data Entry and Management
  • Microsoft Office
  • Problem Solving
  • Scheduling
  • Attention to Detail
  • Team collaboration
  • Multitasking
  • Customer Service
  • Invoicing
  • Research and Analysis
  • Inventory
  • Payroll

References

Available upon request.

Timeline

Office Manager

Witkowski Landscaping
12.2024 - Current

Corporate Filing Specalist

Computershare Governance Services
02.2024 - 12.2024

Support Staff IV

Chester County Justice Center
05.2023 - 02.2024

Patient Relations Representative

Nemours Children's Hospital
02.2022 - 04.2023

Guest Service Representative

Nemours Estate
07.2021 - 02.2022

Guest Service Representative

Dupont Country Club
09.2020 - 07.2021

Assistant Teacher

Educational Enrichment Center
01.2017 - 04.2020

Bachelor of Arts - Communications And Digital Media

Neumann University
Kierstin Fallers
Want your own profile? Create for free at Resume-Now.com