KIERSTON SMITH
Jacksonville,FL
Summary
Motivated undergraduate in Behavioral Neuroscience with strong communication and interpersonal skills. Experienced in engaging diverse populations and adapting to various learning styles. Proficient in active listening, behavioral observation, and conflict de-escalation, contributing to effective customer engagement. Reliable and detail-oriented in both academic and professional settings.
Overview
2
2
years of professional experience
Work History
Beauty Advisor
Sephora at Kohl’s
Jacksonville, USA
04.2024 - 12.2024
- Personalized product recommendations based on customer concerns and preferences
- Built rapport with diverse clientele while discussing personal topics including skin concerns and confidence
- Observed customer behavior and emotional cues to adjust communication style and de-escalate concerns professionally
- Maintained organization and efficiency in a fast-paced retail environment
Teacher’s Assistant, Spanish Language
Atlantic Coast High School
Jacksonville, USA
10.2022 - 05.2023
- Communicated academic concepts to students with varied learning styles
- Monitored student engagement and comprehension to provide instructional feedback
- Supported classroom instruction through small-group facilitation and individualized assistance
- Demonstrated reliability and independence while balancing academic responsibilities
Education
Bachelor of Science - Behavioral Neuroscience
University of North Florida
Jacksonville, Florida05.2028
Skills
- Customer Service
- Communication
- Active Listening
- Adaptability
- Team collaboration
- Conflict resolution
- Emotional Intelligence
Timeline
Beauty Advisor
Sephora at Kohl’s
04.2024 - 12.2024
Teacher’s Assistant, Spanish Language
Atlantic Coast High School
10.2022 - 05.2023
Bachelor of Science - Behavioral Neuroscience
University of North Florida