Kierstyn Patterson
Southaven,MS
Summary
Proven leader and effective communicator, adept at conflict resolution and incident documentation, significantly reduced violence at Shelby County Sheriff's Department. Excelled in multitasking and customer service at Best Western, enhancing guest satisfaction. Skilled in leveraging technology for efficient recordkeeping, demonstrating reliability and problem-solving prowess.
Overview
1
1
year of professional experience
Work History
Corrections Deputy
Shelby County Sheriffs Department
11.2023 - Current
- Reduced incidents of violence through effective communication and conflict resolution techniques.
- Supported successful rehabilitation and counseling of inmates with education and one-on-one [Type] activities.
- Implemented risk assessment measures to accurately identify potential issues within the inmate population, allowing for proactive intervention strategies.
- Streamlined administrative processes by utilizing technology-based solutions for recordkeeping tasks such as incident reports or shift logs.
- Assisted in the development of rehabilitation programs to support successful reintegration into society.
Receptionist
Best Western Hotels & Resorts
06.2023 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
Olive Branch High School
Olive Branch, MS12-2022
Skills
- Incident documentation
- Leadership capability
- First-aid and CPR
- Conflict resolution skills
- Excellent problem solver
- Reliability
- Multitasking
- Telephone skills
- Verbal and written communication
Timeline
Corrections Deputy
Shelby County Sheriffs Department
11.2023 - Current
Receptionist
Best Western Hotels & Resorts
06.2023 - 11.2023
High School Diploma -
Olive Branch High School
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