Kieya Carlson
Gillette,Wyoming
Summary
Dynamic and detail-oriented professional with experience at Monas Cafe, recognized for enhancing customer satisfaction through effective cleaning procedures and clear communication. Proven ability to reduce wait times and maintain a pristine dining environment while demonstrating strong teamwork and problem-solving skills. Committed to delivering exceptional service and fostering positive relationships.
Overview
3
3
years of professional experience
Work History
Busser and Host
Monas Cafe
Gillette, WY
07.2024 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
Shop Attendant
Frosty Cow
Gillette, WY
08.2022 - 02.2023
- Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience.
- Provided excellent customer service, consistently receiving positive feedback from customers.
- Enhanced customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with management to implement promotional displays that led to increased sales figures for targeted items.
- Contributed to team-building efforts by collaborating with coworkers on tasks and initiatives.
- Maintained a clean and organized store environment, leading to increased foot traffic.
Education
Westwood Highschool
1 Opportunity Spur03.2024
Skills
- Time management
- Attention to detail
- Clear communication
- Cleaning and sanitizing
- Team collaboration
- Cleaning procedures
- Positive attitude
- Shift flexibility
- Customer service
- Problem-solving
- Multitasking Abilities
- Relationship building
- Team leadership
Timeline
Busser and Host
Monas Cafe
07.2024 - Current
Shop Attendant
Frosty Cow
08.2022 - 02.2023
Westwood Highschool