Kieyna Hodges
Upatoi,GA
Summary
Professional with experience in business leadership and management, prepared for this role. Strong focus on team collaboration and achieving results. Skilled in strategic planning, financial oversight, and operational efficiency. Reliable and adaptable to changing needs, ensuring consistent performance and growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Business Owner
MKI Holdings
Upatoi, GA
01.2025 - Current
- Developed and implemented business strategies to enhance overall profitability and market reach.
- Analyzed market trends to identify opportunities for expansion and diversification of product offerings.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Salon Supervisor
Milano Nail Lounge
Columbus, GA
06.2025 - 02.2026
- Developed a loyal client base through excellent customer service.
- Managed appointments through scheduling software program.
- Engaged with customers by providing friendly conversation during services.
Supervising Manager
Sun Nails
Columbus, GA
05.2019 - 04.2024
- Supervised daily operations to ensure optimal workflow and service quality.
- Trained and mentored staff on nail care techniques and customer service standards.
- Implemented inventory management systems to streamline supply ordering processes.
- Conducted performance evaluations to identify areas for employee development and improvement.
Legal Assistant
Law Office Of Andrew Alitowski
Columbus, GA
05.2014 - 02.2019
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Ordered materials needed by attorneys throughout the duration of a case.
- Ensured that all paperwork was properly filed according to established procedures.
- Performed basic bookkeeping duties including tracking payments received from clients.
- Updated databases with new information received from attorneys or clients.
- Greeted clients upon arrival at office and provided assistance as needed.
- Processed incoming mail on a daily basis.
- Answered phones promptly while providing courteous customer service.
- Maintained client confidentiality in all matters.
Administrative Manager
Lawrence Construction Company
Philadelphia, PA
01.2013 - 12.2013
- Coordinating travel arrangements, scheduling appointments, and providing customer service support.
- Organized meetings between executives and outside vendors or clients.
- Organized and maintained documents, files and records.
Education
High School Diploma -
Delaware Valley High School
Warminster, PAMaster of Science - Human Resources Management
Capella University
Minneapolis, MNBachelor of Science - Psychology
Capella University
Minneapolis, MNSkills
- Product expertise
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Cosmetology
- Clear communication
- Employee training
- Team collaboration and leadership
- Performance improvement
- Purchasing and planning
- Strategic Decision-making
- Salon management
- Advanced styling techniques
Certification
- CPR
- CITI
- AED
- FIRST-AID
Certification
CPR
AED
First-Aid
CITI Certification
References
References available upon request.
Timeline
Salon Supervisor
Milano Nail Lounge
06.2025 - 02.2026
Business Owner
MKI Holdings
01.2025 - Current
Supervising Manager
Sun Nails
05.2019 - 04.2024
Legal Assistant
Law Office Of Andrew Alitowski
05.2014 - 02.2019
Administrative Manager
Lawrence Construction Company
01.2013 - 12.2013
High School Diploma -
Delaware Valley High School
Master of Science - Human Resources Management
Capella University
Bachelor of Science - Psychology
Capella University