Kiffany Moses
Hyattsville,MD
Summary
High-performing Retail Sales Leader with 10+ years of experience driving revenue growth in luxury beauty environments. Expert in consultative selling, clienteling, and building loyal, high-value customer relationships that increase repeat business and lifetime value. Proven ability to lead and develop top-performing sales teams, exceed KPIs, and execute strategies that maximize conversion, basket size, and overall store profitability.
Overview
16
16
years of professional experience
Work History
Product Sales and Service Lead
Sephora
Lanham, MD
03.2024 - Current
- Drive revenue through personalized consultations; coach team on selling strategies; exceed KPIs; build client loyalty; analyze sales trends to improve performance.
Store Manager
Bluemercury
Washington, DC
11.2015 - 04.2024
- Exceeded sales targets; developed high-performing team; increased revenue through clienteling and events; optimized KPIs; built loyal client base; recruited top talent.
Laura Mercier Counter Manager
Nordstrom
Pentagon City, VA
01.2013 - 09.2015
- Exceeded sales goals; trained staff; executed events; built strong client relationships.
Beauty Advisor
Sephora
Georgetown, DC
03.2010 - 12.2012
- Drove sales through consultations; increased basket size; delivered customized beauty solutions.
Education
Cosmetology License - Cosmetology
American Beauty Academy
Silver Spring, Maryland06.2009
Skills
Consultative Selling
Clienteling
Upselling & Cross-Selling
KPI Optimization
Revenue Growth
Team Coaching
Customer Retention
Visual Merchandising
Timeline
Product Sales and Service Lead
Sephora
03.2024 - Current
Store Manager
Bluemercury
11.2015 - 04.2024
Laura Mercier Counter Manager
Nordstrom
01.2013 - 09.2015
Beauty Advisor
Sephora
03.2010 - 12.2012
Cosmetology License - Cosmetology
American Beauty Academy