Kiisha Johnson

• Manage a team of investigators that ensure that Assisted Living, Medical Day Care, and Dementia Care Home facilities are in compliance with state and/or federal regulations.
• Met with project stakeholders on regular basis to discuss noncompliance with state and/or federal regulations.
• Interacted with staff to identify needs and concerns.
• Demonstrated strong writing and presentation skills to develop analytical reports for stakeholders.
• Coached team members on productivity strategies to accomplish challenging goals.
• Built teams to address project goals and objectives for multiple projects.
• Participated in vendor selection and management process for program initiatives.
• Managed and supervised administrative and daily program operations, complying with policies and regulations.

• Supervised a team of investigators that ensured that long term care facilities were in compliance with federal and state regulations.
• Enforced rules and regulations outlined in state operation manual to set forth expectations comprehensibly and consistently.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Achieved results by working with staff to meet established targets.
• Created successful work schedules for each team. member to maintain deadlines and fully staff shifts.
• Monitored workflow to improve employee time management and increase productivity.
• Evaluated employee performance and coached and trained to improve weak areas.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Maintained database systems to track and analyze operational data.
• Devised and implemented processes and procedures to streamline operations.
• Generated reports detailing findings and recommendations.

• Provided direct patient care, stabilized patients, and determined next course of action.
• Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.
• Organized and managed care of patients undergoing various therapies and procedures.

• Supervised a team of investigators that ensured that long term care facilities were in compliance with federal and state regulations
• Ensured that the investigators completed every task for the investigation
• Edited reports for proper grammar and spelling.
• Developed a class for new employees to learn how to conduct investigations
• Attended Informal Dispute Resolution hearings whenever a facility disputed a report that was written.

Conducted investigations in long term care facilities to ensure compliance with state and federal regulations.

• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Organized and detail-oriented with a strong work ethic.

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Monitored vital signs, conducted physical assessments and evaluated laboratory results for strategic care planning.
• Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
• Remained calm and productive during life-threatening situations to maximise positive outcomes.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.
• Educated family members and caregivers on patient care instructions.
• Optimised outcomes in critical care situations through advanced life-saving techniques.

• Established and continuously optimized unit schedules and individual work assignments.
• Promoted professional development opportunities to encourage nurses to pursue continuous training.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.

• Recorded details regarding therapies to keep patient charts updated.
• Monitored vital signs, conducted physical assessments and evaluated laboratory results for strategic care planning.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
• Administered different therapies and medications in line with physician orders and treatment plan.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.

• Assisted with regulatory issues such as compliance.
• Analyzed current programs to determine effectiveness.
• Oversaw accounting, budgeting, and financial reporting.
• Tracked and evaluated statistical data on healthcare activities to make effective program decisions.
• Recruited, oriented and trained healthcare staff members.
• Provided in-depth support to executive staff in regards to healthcare programs and administration.
• Monitored status of individuals with chronic health concerns.
• Maintained credentialing and immunization logs for employees and providers.
• Developed and maintained electronic record management systems to analyze and process data.

• Cared for wounds, provided treatments, and assisted with procedures.
• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Obtained patient vital signs and input/output measurements from inpatients.
• Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
• Performed routine evaluations of each patient's status, needs, and preferences.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Used aseptic techniques to provide sterilized wound care and dressing applications.
• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
• Delivered updates in patient status to charge nurse, recording changes in medical records.

• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Used aseptic techniques to provide sterilized wound care and dressing applications.
• Evaluated patient histories, complaints, and current symptoms.
• Took samples to complete diagnostic and routine assessment tests.
• Coordinated patient transfers to other facilities.
• Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
• Administered medications and injections to patients.
• Delivered updates in patient status to charge nurse, recording changes in medical records.
• Provided patient education on health care issues and prescribed medications.
• Documented accurate and complete patient information to address patient problems and expected outcomes.

• Monitored patient health conditions to report changes to assigned physician.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Reviewed patient history to verify conditions and current medications.
• Administered medications and injections to patients.
• Provided patient education on health care issues and prescribed medications.
• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
• Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.