Jacquelyn Mesmer

• Develop and implement individualized care strategies for adults with complex psychiatric and behavioral health needs, addressing executive functioning, emotional regulation, interpersonal skills, independent living, and activities of daily living while supporting progress toward individualized treatment goals.
• Provide individualized counseling, therapeutic support, and behavioral coaching, helping residents develop coping strategies, strengthen decision-making and problem-solving skills, navigate interpersonal challenges, and increase independence and community functioning.
• Provide cross-program crisis intervention and behavioral de-escalation, supporting residents and treatment teams during acute escalations through crisis stabilization, verbal de-escalation, and trained hands-on safety interventions when less-restrictive measures are insufficient.
• Collaborate with multidisciplinary treatment teams, including therapists, psychologists, physicians, nursing staff, rehabilitation specialists, and program leadership, to implement treatment plans, communicate resident needs and progress, and support continuity of care.
• Monitor and document resident progress, behavioral presentation, mental status, physical well-being, interventions, and safety concerns, identifying significant changes and communicating clinically relevant information to appropriate members of the treatment team.
• Facilitate structured individual and group interventions focused on coping skills, emotional regulation, interpersonal relationships, wellness, executive functioning, and independent living while maintaining a safe and supportive therapeutic environment.

• Directed case management and ambulatory detox by managing and overseeing individualized care plans and implementing relapse prevention and crisis safety strategies.
• Facilitated insurance verification and clinical communication, acting as the primary liaison between physicians, patients, and their sober support networks.
• Conducted in-depth client evaluations and facilitated strategic goal-setting sessions to enhance recovery outcomes in residential and outpatient settings.
• Managed patient medication ledgers with 100% accuracy, maintaining strict adherence to agency and Utah state regulations.
• Assisted clients in navigating legal processes with probation officers, attorneys, and courts. Supported clients in obtaining Medicaid, SNAP, and FMLA benefits.
• Maintained detailed documentation in Kipu EMR to uphold CARF accreditation standards and high-stakes regulatory requirements, ensuring consistent audit readiness.

• Developed targeted healthcare marketing strategies, significantly enhancing patient acquisition and brand visibility for a specialized surgical center.
• Fostered professional relationships with over 300 healthcare providers to establish a robust referral network and enhance clinical collaborations.
• Developed patient education materials and orchestrated community healthcare events to enhance public awareness of specialized surgical services.
• Managed digital outreach and online reputation, ensuring all advertising and social media content maintained strict adherence to healthcare regulations and HIPAA standards.
• Analyzed campaign metrics and managed marketing budgets, utilizing data-driven insights to optimize resource allocation and clinical growth.

• Managed high-stakes oncology scheduling and resource allocation, coordinating treatments from routine visits to 12-hour infusions while strategically optimizing chair and room utilization within limited facility capacity.
• Ensured precise timing for patient health outcomes and strict adherence to insurance pre-authorization windows to maintain seamless diagnostic workflows.
• Acted as the primary point of contact for clear and compassionate communication, addressing patient inquiries with empathy and providing detailed preparation instructions for complex imaging and treatment cycles.
• Verified insurance and obtained pre-authorizations, while coordinating radiology, Lab Corp, and referral orders to facilitate high standards of care.
• Collaborated with multidisciplinary teams to develop on-call schedules and oversee building operations, ensuring clinical responsiveness and protocol adherence.

• Provided chairside assistance during complex orthodontic procedures, including the placement, removal, and adjustment of clinical appliances and devices.
• Captured diagnostic data by taking precise dental X-rays and impressions, facilitating the fabrication of retainers, aligners, and custom molds.
• Maintained sterile clinical environments by preparing instruments in strict accordance with infection control and OSHA protocols.
• Educated patients on oral hygiene and appliance care, ensuring treatment compliance and positive health outcomes.
• Managed digital treatment plans and progress notes, ensuring all patient records were updated with clinical accuracy.

• Customized therapeutic care plans for children with complex developmental challenges, adapting daily interventions to address unique physical and behavioral health needs.
• Engineered and executed behavioral management strategies to de-escalate specific clinical issues, successfully fostering a safe and structured environment.
• Collaborated with a multidisciplinary support team, including parents, therapists, and educators, to ensure a cohesive and evidence-based approach to care.
• Facilitated adapted educational and developmental activities, tailoring learning styles to individual abilities to promote positive engagement and growth.
• Stabilized daily environments for neurodivergent and high-needs children by maintaining rigorous routines and providing consistent emotional support.

• Orchestrated full-scale event operations and coordinated with multiple departments to ensure the seamless execution of high-attendance game day plans.
• Developed and implemented emergency response plans for unforeseen situations, ensuring the safety and security of all fans, staff, and athletes.
• Served as a primary liaison between team management, players, and sponsors, managing complex logistics and fulfilling partnership obligations.
• Analyzed operational metrics and attendance data to drive continuous improvement in engagement strategies and organizational efficiency.

Career focus in psychiatric mental health nursing with the long-term goal of becoming a Psychiatric Mental Health Nurse Practitioner (PMHNP).

• Honors: Weber State Dean's Scholarship Recipient

Early College Program | 2016–2019

• Completed 40+ college credits through concurrent enrollment and early college coursework while completing high school.
• Honors: NUAMES Early College Scholarship; Academic All-Star (3.5+ GPA while participating in varsity athletics)
• Athletics & Leadership: Four-year varsity letter in Boys Ice Hockey; Elected Team Captain of Davis County Independent (DCI) Hockey