Kiki Aftoforidou
Komotini,Greece
Summary
I am a dedicated and experienced hospitality professional with over 10 years of experience, specializing in bar work and customer service. My career has evolved in various roles, allowing me to develop a strong skill set in communication, multitasking, and maintaining high standards in fast-paced environments. I have a passion for providing exceptional service, creating memorable guest experiences, and continually refining my skills in the hospitality industry. I have worked in diverse settings, from bars to beach clubs, which has allowed me to adapt quickly and thrive in different environments.
Overview
9
9
years of professional experience
Work History
Beach Waiter
Kuzina Ornos, Mykonos
05.2023 - Current
- Provide high-quality customer service in a fast-paced beach club environment.
- Take and deliver orders accurately, ensuring customer satisfaction.
- Collaborate with a team to maintain cleanliness and organization of the beach area.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Beach Waiter
Aperado Galazio, Mykonos
05.2021 - 09.2023
- Delivered top-tier service to guests at a popular beach club.
- Assisted in maintaining a friendly and efficient environment for both staff and customers.
- Enhanced guest experience by anticipating needs and providing tailored recommendations.
Beach Waiter
Innammos Beach Club, Fanari Maronia, Komotini
05.2020 - 09.2020
- Served guests in a prestigious beach club, ensuring a high standard of service and hospitality.
- Managed customer requests, delivering food and drinks promptly while maintaining a friendly demeanor.
Beach Waiter , Supervisor
Agia Eleni Beach Club, Skiathos Island
05.2019 - 09.2019
- Provided excellent service to international guests at a renowned beach club in Skiathos.
- Handled multiple orders simultaneously, ensuring customer satisfaction and timely delivery of services.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Barwoman / Barista
Scenario Wine Bar, Komotini
12.2015 - 05.2019
- Worked as a barwoman and barista, preparing and serving drinks to customers in a high-volume setting.
- Maintained inventory, managed bar cleanliness, and ensured customer needs were met promptly.
- Developed strong customer relationships, enhancing repeat business and customer loyalty.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Bachelor of Science - Business Administration And Management
Democritus University Of Thrace
Komotini, GreeceSkills
- Excellent interpersonal and communication skills
- Strong multitasking abilities in high-pressure environments
- Customer-oriented with a focus on creating a positive guest experience
- Team player with the ability to adapt quickly to changing environments
- Knowledge of bar and beverage preparation
- Fast learner with attention to detail
Languages
English
Professional Working
Russian
Full Professional
Timeline
Beach Waiter
Kuzina Ornos, Mykonos
05.2023 - Current
Beach Waiter
Aperado Galazio, Mykonos
05.2021 - 09.2023
Beach Waiter
Innammos Beach Club, Fanari Maronia, Komotini
05.2020 - 09.2020
Beach Waiter , Supervisor
Agia Eleni Beach Club, Skiathos Island
05.2019 - 09.2019
Barwoman / Barista
Scenario Wine Bar, Komotini
12.2015 - 05.2019
Bachelor of Science - Business Administration And Management
Democritus University Of Thrace
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