Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Karyn "Kiki" Harris

Karyn "Kiki" Harris

First Mate
Middletown, DE,DE

Summary

Enthusiastic Mate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of necessary tasks at hand and training in docking and handling passengers. Motivated to learn, grow and excel in the boating industry. I assist the Captain in all areas while we are out on the water and am eager to help and learn further. I am a Mate/Bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service. Enjoy working as a friendly Bartender with exceptional skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.

Overview

5
5
years of professional experience
6
6
years of post-secondary education
6
6
Certificates

Work History

First Mate/Bartender

Coastal Cruises
Chesapeake City, MD
06.2022 - Current
  • By US Coast Guard
  • Assist captain with docking and undocking and handling lines
  • Maintain boat in clean manner
  • Additional job duties assigned
  • Served high customer volumes during special events, nights and weekends.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Trained 1 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Handled lines to moor vessels to wharfs, tie up vessels to other vessels and rig towing lines.
  • Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.
  • Greeted over boarding passengers to answer questions and inquiries and safely direct passengers to seats.

Certified Sailing Instructor

North East Yacht Club
, MD
06.2019 - 08.2021
  • Powerboat Training
  • Instructed lessons 5 days per week to novice and advanced students to ages 3-16, class size range~10-25
  • Collaborated with other leaders in three-person teams to construct lesson plans and carry out daily operations
  • Taught sailing skills to beginner sailors and racing techniques to more advanced sailors using demonstrations and verbal instruction/communication
  • Ensured safety of sailors at all times by following necessary safety procedures
  • Provided on-the-water leadership during practice drills and races
  • Mentored and counseled students individually on their basic personal goals and achievements.
  • Maintained full safety and boating credentials.
  • Completed pre- and post-season maintenance on boats and equipment.
  • Documented daily class attendance, performance, weather and other key details.
  • Met needs of different students by adapting teaching materials and methods.
  • Worked with fellow teachers to devise and implement support plans to help students excel.
  • Observed students to assess abilities, interests and learning objectives for personalized lesson planning.
  • Organized activities to promote learning and increase student enjoyment.
  • Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
  • Helped students meet course goals by establishing clear objectives for lessons, units and projects.
  • Optimized instruction based on student feedback and assessments of courses.
  • Conducted classes and workshops and personalized racing for students on special topics of interest.
  • Maintained energy and enthusiasm in fast-paced environment.

Certified Swim Instructor

Kids Swim First
Elkton, MD
03.2018 - 03.2020
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Prepared equipment before each class and stored items promptly after classes.
  • Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Used teaching aids such as kickboards, diving rings and fins correctly to teach students.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Worked with customers to understand needs and provide excellent service.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Certification - USCG Captains Class

Chesapeake City
MD
10.2022 - Current

No Degree - Communications

Salisbury University
Salisbury, MD
09.2020 - 06.2022

High School Diploma -

Appoquinimink High School
Middletown, DE
09.2016 - 06.2020

Skills

Classic cocktails

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Certification

Alcohol Awareness Training

Timeline

Certification - USCG Captains Class

Chesapeake City
10.2022 - Current

First Mate/Bartender

Coastal Cruises
06.2022 - Current

Alcohol Awareness Training

06-2022

Delaware Alcoholic Beverage Server Certificate (OABCC approved)

06-2022

No Degree - Communications

Salisbury University
09.2020 - 06.2022

Safesport Certification

06-2020

Red Cross CPR Certified, Adult and Pediatric

05-2020

Teaching & Coaching Fundamental Certification by US Sailing

05-2020

Certified Sailing Instructor

North East Yacht Club
06.2019 - 08.2021

BoatUS/NASBLA Approved Certificate

06-2019

Certified Swim Instructor

Kids Swim First
03.2018 - 03.2020

High School Diploma -

Appoquinimink High School
09.2016 - 06.2020

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Karyn "Kiki" HarrisFirst Mate