Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Eligibility Evaluator
Moving Forward Pediatric Services Corporation
04.2016 - Current
Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
Reviewed internal systems and organized potential training plans to address areas in need of improvement.
Gathered, documented, and modeled data to assess business trends.
Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
Skilled at working independently and collaboratively in a team environment.
Created and implemented treatment plans and IFSP's intended to address speech,language, cognitive, hearing, and adaptive issues in collaboration with other clinical professionals.
Educated patients and family members about various topics such as communication techniques or strategies to cope with and avoid personal misunderstandings.
Built solid understanding of individual patients issues through analysis of evaluations.
Contributed to team meetings and collaborated with management in program decision-making process.
Recorded family progress and responses into reports, notes and patient charts.
Evaluated speech, language, adaptive, and cognitive abilities by administering diagnostic tests.
Facilitated team-building exercises for students, encouraging reliance on group members for support and safety.
Executive Director/Franchise Management
Primrose Corporation
08.2018 - 05.2019
Worked closely with organizational leadership and board of directors to guide operational strategy.
Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Represented organization to local public by giving presentations and speeches and participating in community events.
Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Infant Toddler Specialist
Kids Sprout
05.2016 - 06.2017
Meticulously reviewed records and referrals to determine and implement best treatment methods.
Constructed age-appropriate goals and outcomes to assist children with special needs and developmental delays.
Customized standard plans to meet individual abilities and infant/toddler needs. Consulted with direct-care staff to implement best methods to achieve therapy goals.
Determined best treatment plans to meet objectives in a childs own safe environment.
Recommended equipment to use in-home to maximize opportunities for developmental progress. Prioritized opportunities for performance improvement.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Performed early intervention services and documented results.
Provided information on developmental milestones to coach families on incorporating modeled interventions into children's daily routines.
Executive Director
Heavenly Kids Enrichment Center
05.2006 - 06.2016
Built and maintained strong education professional teams by hiring and training qualified staff to create positive and productive work environments.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Oversaw business-wide changes to modernize educational procedures and organization.
Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
Maintained and organized government compliance legal documents, commercial contracts and organizational records using internal databases and relevant third-party software.
Program Design and Management
Rutherford County Schools Head Start
06.2004 - 08.2006
Researched design trends, technology and processes and directed work of design team .
Spearheaded design process to align with specifications and budget.
Successfully managed program budgets and allocated resources to maximize productivity and profitability.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Maintained database and spreadsheets with accurate inventory and status.
Created job files for each project and maintained current data in each file.
Kept program information confidential, adhering to data safety measures.
Established rapport and engaged with stakeholders to build lasting professional relationships.
Education
Bachelor of Science - Dual 2nd Degree Mechanical Engineering/ IP Agent
The University of North Carolina System
North Carolina
08.2024
Certificate - Paralegal I
Haywood Community College
North Carolina
05.2023
Bachelor of Arts - Psychology
The University of North Carolina System
North Carolina
05.2000
Skills
Project Management
File and Records Management
Project Organization
Compliance
Documenting
Statement Billings
IRS Filings
Marketing Strategies
Risk Management
Electronic Discovery
Strong Research Skills
Team Oriented
Document Statements
Online Databases
Document Control Support
Federal Guidelines
Proficiency in MS Office
Software Process Management
Certification
Paralegal I Training - 2023
Cybersecurity Analyst Training - 2022- IBM
Eligibility Evaluator- 2022- North Carolina Health and Human Services
Level III- Director- 2007- North Carolina Health and Human Service
Timeline
Executive Director/Franchise Management
Primrose Corporation
08.2018 - 05.2019
Infant Toddler Specialist
Kids Sprout
05.2016 - 06.2017
Eligibility Evaluator
Moving Forward Pediatric Services Corporation
04.2016 - Current
Executive Director
Heavenly Kids Enrichment Center
05.2006 - 06.2016
Program Design and Management
Rutherford County Schools Head Start
06.2004 - 08.2006
Bachelor of Science - Dual 2nd Degree Mechanical Engineering/ IP Agent