Kiki Wingfield
Atlanta,GA
Summary
Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. 10 years experience serving in high volume atmospheres, while maintaining a positive attitude and great sense of enthusiasm during peak hours.
Overview
3
3
years of professional experience
Work History
VIP Bottle Service
Elleven45
09.2022 - Current
- Maintained a clean and organized VIP area, ensuring an attractive and comfortable atmosphere for guests.
- Greeting guest upon entry to their sections, collecting payment including table minimums, and efficiently and accurately taking orders including hookah
- Skillfully promoted items on bottle list, while assertively up selling menu items
- Obtaining loyal clientele base through excellent interpersonal skills and maintaining a minimum of 2 table sales weekly.
- Developed and maintained positive working relationships with others to reach business goals.
- Checking on guest consistently while providing a professional, attentive, and genuine service with all guests.
- Assisted co-workers whenever possible.
- Coordinated seamlessly with other team members during peak hours to maintain consistently efficient service levels.
Server
Hide Kitchen And Cocktail
03.2021 - 08.2022
- Bust tables before and after shifts, greeted guest with an uplifting spirit, and efficiently and accurately took orders including hookah
- Served cocktails, beverages, and entrees
- Managed strict beverage control to minimize waste
- Processed orders on a computerized Point of Sale system.
- Upheld strict cash handling procedures.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Bachelor of Arts - Communication Studies
University of Georgia
Athens, GA05.2022
Skills
- Organized and efficient server
- Quick problem solver
- Thrives in fast-paced environment
- Committed team player
- Courteous, professional demeanor
- Enthusiastic
- Cash handling expert
- Bar terminology
- 3 yrs Cocktailing experience
- Liquor and smoking laws familiarity
- Up-selling capability
- Flexible schedule capability
Timeline
VIP Bottle Service
Elleven45
09.2022 - Current
Server
Hide Kitchen And Cocktail
03.2021 - 08.2022
Bachelor of Arts - Communication Studies
University of Georgia
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