Kilee Neal
Lowes Foods
Maiden,NC
1
Language
9
years of professional experience
Hardworking, motivated, reliable professional ready to take on the culture of a new environment. Valued for problem-solving, time management, and multitasking abilities.
Work History
Lead Shopper
3 Years 7 Months- Curated grocery selections based on customer preferences and dietary restrictions.
- Navigated store layouts efficiently to optimize shopping experience for clients.
- Communicated effectively with customers to address inquiries and provide recommendations.
- Managed multiple orders simultaneously while maintaining accuracy in product selection.
- Collaborated with store staff to ensure stock availability and product quality.
Guest Service Assistant Manager
2 Years 8 Months- Trained new staff on company policies and guest service protocols to enhance team performance.
- Collaborated with team members to streamline check-out processes, improving overall efficiency.
- Maintained knowledge of promotions and product offerings to provide accurate information to guests.
- Assisted in managing front-end operations, ensuring compliance with safety and sanitation standards.
- Enhanced guest satisfaction by swiftly addressing concerns and providing appropriate solutions.
Guest Service Clerk
3 Years- Processed transactions accurately using point-of-sale systems to ensure seamless checkout experiences.
- Maintained a clean and organized store environment, enhancing overall customer satisfaction.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
Education
High School Diploma
Skills
Store operations
Inventory management
Customer service
Employee training
Schedule coordination
Time management
Attention to detail
Multitasking
Reliability
Computer skills
Organizational skills
Problem-solving
Languages
English
Native or Bilingual
Timeline
Lead Shopper
Lowes Foods
01.2023 - 08.2026Read More
Guest Service Assistant Manager
Lowes Foods
05.2020 - 01.2023Read More
Guest Service Clerk
Lowes Foods
05.2017 - 05.2020Read More
Bandys High School
High School Diploma
Read More