Kiley Dinning
Louisburg,KS
Summary
Organized individual with great time management, multitasking and receptionist skills. Works well in fast-paced, changing and challenging environments. Dependable in handling operational needs, improving office performance and always being a team player.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Optometric Technician
The Eye Doctors
Paola, Kansas
10.2023 - Current
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
- Scheduled appointments for patients according to their needs and preferences.
- Instructed patients on how to properly use contact lenses or eyeglasses.
- Provided guidance to patients regarding the selection of frames, lenses, and other eyewear accessories based on their individual requirements.
- Prepared invoices for services rendered and collected payments from patients.
- Contacted insurance companies to verify coverage information prior to treatment.
- Answered phone calls from customers inquiring about services offered by the practice.
- Greeted customers upon arrival in a professional manner while providing excellent customer service.
Residential House Cleaner
Owner Operator Independent
Louisburg, Kansas
03.2023 - Current
- Provided residential cleaning services, including reoccurring, one-time, move out and deep cleanings.
- Reaching out to potential costumers explaining and offering servies, as well as doing in home consultations.
- Writing policies to ensure customers understand what is expected from them before cleaning i.e biohazard, pet, etc.
- Reaching out to customers confirming appointments, and ensuring satisfaction of provided services.
- Ensure invoices were made, mailed and emailed to customers. As well as ensuring all customer information is correct on invoices.
- Maintained and organized cleaning supplies stock.
- Communicating with counter, flooring and tiling companies to ensure warranty and cleaning procedures of prodects.
Travel CNA
Worldwide Travel Staffing
Osawatomie , Kansas
09.2022 - 04.2023
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Observed patients while shaving and ensuring razor count was complete per hospital policy.
Traval CNA
Favorite Healthcare Staffing - Kansas City
Osawatomie, Kansas
01.2022 - 09.2022
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Observed patients while shaving and ensuring razor count was complete per hospital policy.
Mental Health Developmental Disability Technician
Larned State Hospital
Larned, KS
07.2018 - 01.2022
- Assisting Registered Nurses with patients admissions from prisons, county jail and other facilities in the states of Kansas.
- Inventory of supplies on unit, ordering supplies, putting supplies away in an orderly and organized manor.
- Using Crisis Prevention Intervention training, restraint chair and bed restraints for patient and staff safety.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Monitored patient safety in all areas of the facility, and while escorting to court, doctors appointments and hospital stays.
- Provided emotional and psychological support to clients in crisis situations.
- Worked quickly under pressure during emergency situations such as, medical emergencies, patient / staff altercations, and sprinkler head breaks causing unit flooding.
CNA
Gove County Medical Center
Quinter, KS
11.2019 - 01.2020
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital signs daily, including manual blood pressure.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
CNA - Certified Nursing Assistant
QS NURSES
02.2018 - 07.2018
- Travel CNA at different hospitals and nursing homes daily through out western Kansas.
- Picking up short notice shifts, due to short staff, and emergency needs.
- Adhering to each facilities different policies and requests without hesitation.
CNA
Country Living of Larned
Larned, KS
07.2016 - 01.2018
- Total care for Alzheimer's and Dementia residents, as well as end of life care.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related all residents.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Collected specimens from patients for laboratory testing purposes.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Turned and repositioned bedridden patients to prevent bedsores.
Education
GED -
Pearson Professionals
Hays, KS05.2021
General Education
Fort Scott Community College
Fort Scott, KSSome College (No Degree) -
Barton Community College
Great Bend, KSSkills
- Customer Service
- Microsoft (Excel, Outlook, etc)
- Phone Etiquette
- Scheduling
- Payment Collection (Cash, Check, and Card)
- Invoices
- Team player
- Efficient
- Quick learner
- Sales (In person, and phone)
- Negotiating
- Adaptive
- Willingness to learn
- Paperwork management
- Insurance processing
- Time management abilities
- Reliability
- Multitasking
Certification
- Certified Nursing Assistant (CNA), 08/01/16, 03/01/23, Barton Community College, Kansas
- CPR, 07/01/20, 07/01/22, American Red Cross, CPR/ AED for Professional Rescuers with First Aid, 00BVBNO
Additional Information
I am a hard worker, I always offer to help with anything, I am a team player, I make sure all of my work is done by the end of my shift, but typically willing to stick around and help if need be.
Relocation
Memphis, TN
Assessments
Work style: Reliability, 08/01/21, Highly Proficient, Tendency to be reliable, dependable, and act with integrity at work
Personal Information
Title: Certified Nurses Aide
Accomplishments
- Employee recognition award ar Larned State Hospital for training new staff detailed and efficiently.
- Exceeding office goal of selling Retinal Images, resulting in a bonus.
Timeline
Optometric Technician
The Eye Doctors
10.2023 - Current
Residential House Cleaner
Owner Operator Independent
03.2023 - Current
Travel CNA
Worldwide Travel Staffing
09.2022 - 04.2023
Traval CNA
Favorite Healthcare Staffing - Kansas City
01.2022 - 09.2022
CNA
Gove County Medical Center
11.2019 - 01.2020
Mental Health Developmental Disability Technician
Larned State Hospital
07.2018 - 01.2022
CNA - Certified Nursing Assistant
QS NURSES
02.2018 - 07.2018
CNA
Country Living of Larned
07.2016 - 01.2018
GED -
Pearson Professionals
General Education
Fort Scott Community College
Some College (No Degree) -
Barton Community College
- Certified Nursing Assistant (CNA), 08/01/16, 03/01/23, Barton Community College, Kansas
- CPR, 07/01/20, 07/01/22, American Red Cross, CPR/ AED for Professional Rescuers with First Aid, 00BVBNO
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