Kiley Forster
Yuma,AZ
Summary
Dedicated and organized aspiring Paraprofessional with experience in behavior management, conflict resolution, and instructional support. Proven ability to maintain safe, inclusive environments and manage daily schedules. Eager to leverage strong communication skills and a passion for student development to support classroom goals.
Overview
12
12
years of professional experience
Work History
Career Break
Full-time Parenting
Yuma, AZ
10.2016 - Current
- Paused professional career to dedicate full-time attention to family management and child development.
- Transferable Skills: Developed strong patience and conflict resolution skills essential for managing student behaviors.
- Academic Support: Assisted children daily with homework completion and reading comprehension, mirroring the instructional support required of a Paraprofessional.
- Organization: Managed complex daily schedules and logistics with a focus on punctuality and reliability.
Veterinary Receptionist
Animal Medical Center
Copperas Cove, TX
06.2015 - 09.2016
- Managed incoming calls and scheduled appointments efficiently for clients.
- Maintained organized patient records using electronic medical record systems.
- Assisted veterinarians and staff with administrative tasks, ensuring smooth operations.
- Provided exceptional customer service, addressing client inquiries and concerns promptly.
- Managed appointment scheduling and client communications to enhance workflow efficiency.
- Processed patient intake forms and maintained accurate medical records for optimal data management.
Customer Service Representative
Academy Sports and Outdoors
Killeen, TX
11.2014 - 05.2015
- Resolved customer inquiries efficiently, ensuring high satisfaction levels.
- Assisted in managing inventory levels, contributing to organized product displays.
- Processed transactions accurately using point-of-sale systems, enhancing checkout efficiency.
- Provided knowledgeable support on product features and benefits, improving customer experience.
Dillards
Retail Sales
Killeen, TX
01.2014 - 05.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Certificate - Veterinary Science
Penn Foster Career School
Scranton, PA04-2015
High School Diploma -
Springville High School
Springville, UT05-2011
Skills
- Organization Skills
- Time management
- Active Communication
- Instructional Support
- Behavior Management
- Student Supervision & Safety
- Student Record Keeping
- Conflict Resolution
Timeline
Career Break
Full-time Parenting
10.2016 - Current
Veterinary Receptionist
Animal Medical Center
06.2015 - 09.2016
Customer Service Representative
Academy Sports and Outdoors
11.2014 - 05.2015
Dillards
Retail Sales
01.2014 - 05.2014
Certificate - Veterinary Science
Penn Foster Career School
High School Diploma -
Springville High School