Kiley Hansen
Santaquin,US
Summary
Accomplished Director of Nursing at Valeo Home Health and Hospice, who excels in clinical leadership and interpersonal skills, driving quality improvement and policy compliance. Spearheaded initiatives that enhanced patient care standards and staff performance, demonstrating a strong work ethic and critical thinking. Proven track record in fostering team efficiency and implementing effective healthcare strategies.
Overview
5
5
years of professional experience
Work History
Director of Nursing - Hospice
Valeo Home Health and Hospice
02.2023 - Current
- Developing positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
- Establishing and monitoring infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Evaluating work performance of nursing personnel to determine wage increases and implement discipline.
- Planning and assigning workload to nursing staff to direct patient care.
- Establishing new policies and updated existing policies to improve standard of care for patients.
- Collaborating with staff, management and external groups to coordinate patient care.
- Recruiting, hiring and training all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Direct day-to-day administrative and operational functions.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care
- Established new policies and updated existing policies to improve standard of care for patients
- Identified department issues to recommend corrective actions
RN Case Manager/ Team Lead Home Health and Hospice
Valeo Home Health and Hospice
07.2020 - 03.2023
- Evaluated effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
- Established and continuously optimized schedules and individual work assignments.
- Implemented effective strategies and care plans to improve patient outcomes and meet recovery objectives.
- Administered medications and treatments to patients as ordered by physician.
- Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual health needs.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in development of comprehensive treatment plans.
- Mentored new nursing staff, facilitating faster learning curve and increased overall team efficiency.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Registered Nurse/Behavioral Health Charge Registered Nurse
Mountain View Hospital
08.2019 - 12.2021
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Worked with families, caregivers and patients to determine best options for treatment, diagnosis and prevention.
- Achieved successful unit leadership by providing quality nursing care.
- Established and continuously optimized unit schedules and individual work assignments.
- Prioritized and distributed assignments and workload based on individual staff strengths and experience.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Education
Master of Science - Healthcare Administration
University of Phoenix
Tempe, AZ12.2025
Bachelor of Science - Nursing
Provo College
Provo, UT08.2019
Skills
- Strong Work Ethic
- Performance Evaluations
- Clinical Leadership
- Employee Coaching
- Clinical Operations Management
- Policies Compliance Enforcement
- Leadership and Guidance
- Interpersonal Skills
- Critical Thinking
- Quality Improvement
- Problem-solving aptitude
- Work Planning and Prioritization
Accomplishments
- Leadership: Chairing a committee, holding a leadership position in an organization, or mentoring others
- Homecare Homebase super user
- Graduation with BSN GPA 3.49
Timeline
Director of Nursing - Hospice
Valeo Home Health and Hospice
02.2023 - Current
RN Case Manager/ Team Lead Home Health and Hospice
Valeo Home Health and Hospice
07.2020 - 03.2023
Registered Nurse/Behavioral Health Charge Registered Nurse
Mountain View Hospital
08.2019 - 12.2021
Master of Science - Healthcare Administration
University of Phoenix
Bachelor of Science - Nursing
Provo College
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