Trisha Benally
Santaquin
Summary
Results-driven Quality Supervisor at Liberty Safe with a strong dedication to product quality and process improvement. Expert in quality management systems and staff training, successfully enhancing team performance and operational efficiency. Proven ability to implement corrective actions and resolve quality issues, fostering a culture of excellence and collaboration.
Overview
17
17
years of professional experience
Work History
Quality Supervisor
Liberty Safe
Payson, UT
09.2019 - Current
- Monitored quality assurance processes to uphold product standards and compliance.
- Conducted routine inspections to identify defects and ensure adherence to specifications.
- Trained team members on quality protocols and operational procedures for safety.
- Implemented corrective actions based on inspection results to enhance production efficiency.
- Collaborated with production teams to resolve quality issues promptly and effectively.
- Developed training materials focused on best practices in quality control methodologies.
Cashier
Chevron
Payson, UT
09.2017 - 07.2019
- Processed customer transactions efficiently, ensuring accurate cash handling and adherence to policies.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Maintained cleanliness and organization of checkout areas, enhancing overall store presentation.
- Collaborated with team members to improve operational workflows and customer satisfaction levels.
- Trained new cashiers on best practices for transaction processing and customer service techniques.
- Monitored inventory levels at cashier station, ensuring adequate supplies for seamless operations.
Manager
SUBWAY®Restaurants
Payson, UT
09.2009 - 10.2012
- Managed daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff, enhancing team performance and service quality.
- Streamlined inventory management processes to reduce waste and improve efficiency.
- Implemented promotional strategies, increasing customer engagement and sales growth.
- Oversaw scheduling and labor management, optimizing workforce allocation to meet demand.
- Conducted regular performance evaluations, providing constructive feedback to team members.
Education
High School Diploma -
Payson High School
Payson, UTSkills
- Quality training
- Dedication to product quality
- Quality management systems
- Systems analysis
- Corrective actions
- Product inspection
- Staff training
- Scheduling
- Quality auditor
- Quality tools
- Procedure development
- Personnel training
- Customer complaint handling
- Focused on quality
- Standard operating procedures
- Process improvement
- Data collection
- Documentation control
- Visual inspection
- Quality control planning
- Quality assurance controls
- Maintenance team collaboration
- Inspection reports
- QC inspections
- Team collaboration
- Strong work ethic
- Critical thinking
- Interpersonal communication
- Attention to detail
- Employee supervision
- Performance monitoring
- Defect identification
- Process documentation
- Staff supervision
- Production support
- Report writing
- Customer service
- Raw material inspection
- Product Inspections
- Quality control tests
- Employee training
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
Timeline
Quality Supervisor
Liberty Safe
09.2019 - Current
Cashier
Chevron
09.2017 - 07.2019
Manager
SUBWAY®Restaurants
09.2009 - 10.2012
High School Diploma -
Payson High School