Tammy Wright
Ithaca
Summary
Results-driven Quality Supervisor with expertise in quality management systems, corrective actions, and employee training. Proven track record of reducing defects and enhancing team performance through effective mentoring.
Overview
2027
2027
years of professional experience
Work History
Quality Supervisor
P.P.I / A Divisdion of E.P.C
Saint Louis, MI
11.2019 - Current
- Supervise quality control processes to ensure compliance with industry standards and regulations.
- Conduct inspections of raw materials and finished products to identify defects and deviations.
- Analyze inspection data to identify trends, enhancing overall product quality and consistency.
- Reduced production defects by closely monitoring team performance and providing regular feedback.
- Mentor junior inspectors, fostering a culture of continuous learning and professional growth within the team.
- Communicat with production team members about quality issues.
- Inspect incoming and outgoing materials for accuracy and quality.
- Inspect quality of products, taking note of functionality, appearance and other specifications.
- Participat in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Oversee and support all three shifts scheduling and managing overtime.
- Implement corrective action plans to resolve identified quality concerns, preventing further occurrences.
- Assisting on the line when needed.
- Complete monthly RGA forms to return rejected material to the customer.
- Contact Customers when quality issues are found with their product.
Quality Supervisor
Internal Automotive Components
Alma, MI
1993 - 2019
- Led quality assurance initiatives, ensuring compliance with industry standards and regulations.
- Developed training programs for staff, enhancing skills in quality control processes.
- Implemented corrective actions to address non-conformance issues, improving overall product quality.
- Conducted regular audits of production processes to ensure adherence to quality specifications.
- Collaborated with cross-functional teams to streamline operations and reduce defects.
- Analyzed quality metrics and trends, providing insights for continuous improvement efforts.
- Mentored junior staff on best practices in quality management and inspection techniques.
- Facilitated root cause analysis sessions to identify and resolve recurring quality problems.
- Reduced customer complaints by addressing root causes of quality issues and driving continuous improvement initiatives.
- Directed and supervised 18 employees involved in product inspection and quality control procedures.
- Promoted a safety-first mindset among team members through regular training sessions on safe work methods and equipment usage protocols.
- Conducted root cause analyses on recurring defects leading to long-lasting solutions and increased customer satisfaction.
- Established a culture of continuous improvement by regularly soliciting feedback from team members, recognizing their contributions, and implementing suggestions for process enhancements.
- Mentored junior staff in quality management best practices, fostering a culture of excellence and accountability.
- Championed lean manufacturing principles within the organization, resulting in significant waste reduction and cost savings.
- Conducted thorough audits of production processes to identify potential risks and implement corrective measures proactively.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Coordinated disposal of discrepant materials unsuitable for rework or recycling.
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Collaborated cross-functionally with supervisors from departments such as molding and assembly to coordinate effective solutions to systemic problems, resulting in direct reductions in error and rework rates.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Inspected products and worker progress throughout production.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Reported prod
- Was Leiasian for Lansing Grand River during the Camaro Launch, bringing any issues found back to Management.
- Trained and participated in QS9000, ISO, IATF audits as well as was in charge of creating detailed internal audits for all departments.
- Was part of the Controlled Document team, checking out documents and approving them before they were distributed.
- Created and updated PFEMA and Process Flow Charts as needed.
- Created documents for all departments.
Education
Associate of Science - Business Management
Independence University
Salt Lake City, UT2016
Skills
- Quality training
- Dedication to product quality
- Quality management systems
- Systems analysis
- Corrective actions
- Product inspection
- Auditing techniques
- Quality auditor
- Procedure development
- Personnel training
- Preventive actions
- Six sigma methodologies
- ISO standards
- Customer complaint handling
- Excellent problem-solving capability
- Supplier quality management
- Focused on quality
- Standard operating procedures
- Process improvement
- Microsoft office
- Corrective action planning
- Process analysis
- Data collection
- Documentation control
- Visual inspection
- Quality control planning
- Quality assurance controls
- Process validation
- QC inspections
- Strong work ethic
- Critical thinking
- Interpersonal communication
- Attention to detail
- Employee supervision
- Performance monitoring
- Defect identification
- Process documentation
- Production support
- Customer service
- Raw material inspection
- QMS
- Product Inspections
- Policy reinforcement
- Employee training
- Teamwork
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking Abilities
Timeline
Quality Supervisor
P.P.I / A Divisdion of E.P.C
11.2019 - Current
Quality Supervisor
Internal Automotive Components
1993 - 2019
Associate of Science - Business Management
Independence University