Kiley Hassinger
Wexford,Pennsylvania
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
7
7
years of professional experience
Work History
Manager on Duty
The Spot
06.2021 - 08.2023
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Pet Sitter
Neighbors
06.2016 - 08.2023
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Gave medication to pets following guidelines from owners.
Education
High School Diploma -
Pine-Richland High School
Gibsonia, PA06.2023
Skills
- Process Improvement
- Schedule Development
- Inventory Control
- Business Development
- Negotiation
- Team Building
- Processes and Procedures
- Policy Enforcement
- Training and Mentoring
- Complex Problem-Solving
Timeline
Manager on Duty
The Spot
06.2021 - 08.2023
Pet Sitter
Neighbors
06.2016 - 08.2023
High School Diploma -
Pine-Richland High School
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