Kiley Hewitt
Lumberton,NC
Summary
Dynamic paralegal with proven expertise at Williamson, Walton, & Scott in legal document drafting and client communication. Enhanced case efficiency through meticulous file organization and effective collaboration. Skilled in legal research and office administration, consistently delivering high-quality support while fostering strong client relationships. Committed to maintaining compliance and improving workflow.
Overview
3
3
years of professional experience
Work History
Paralegal
Williamson, Walton, & Scott
Whiteville, NC
12.2024 - Current
- Drafted legal documents, including pleadings, motions, and discovery requests.
- Organized case files and maintained accurate documentation for attorney review.
- Assisted attorneys in trial preparation by compiling exhibits and witness lists.
- Communicated with clients to gather information and provide updates on case status.
- Utilized legal research databases and software to enhance case analysis efficiency.
- Collaborated with cross-functional teams to streamline workflows and improve processes.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Prepared legal briefs, motions, and pleadings.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
- Reviewed Deed of Trust, Title Commitment, and prior bankruptcies documents.
- Analyzed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.
Pharmacy Technician
Ingles Supermarket
Canton, NC
09.2022 - 09.2024
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Provided customer service support, addressing inquiries about medications and health products.
- Operated pharmacy software to process transactions and manage patient records.
- Collaborated with team members to ensure compliance with safety regulations and protocols.
- Educated customers on proper medication usage and potential side effects.
- Trained new employees on operational procedures and best practices in the pharmacy environment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Education
Associate of Arts - Paralegal Studies
Fayetteville Technical Community College
Fayetteville, North Carolina, NCSkills
- Legal research
- Proficient in MS office
- Case management
- Client communication
- Office administration
- Document drafting
- Notary public
- Administrative support
- Research and data collection
- File organization
- File and records management
Timeline
Paralegal
Williamson, Walton, & Scott
12.2024 - Current
Pharmacy Technician
Ingles Supermarket
09.2022 - 09.2024
Associate of Arts - Paralegal Studies
Fayetteville Technical Community College