KILEY MAZDRA
Houston
Summary
Customer-focused professional with strong communication and problem-solving skills. Fostered customer loyalty through personalized service while managing multiple priorities in a fast-paced environment. Contributed to a positive team atmosphere and enhanced guest satisfaction, demonstrating flexibility and a commitment to continuous learning.
Overview
6
6
years of professional experience
Work History
Data Entry Clerk
Woodlake imaging
Houston
09.2025 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Created spreadsheets to track data entries.
- Followed up on pending tasks until completion.
SERVER
HEARSAY
Beaumont
05.2024 - Current
- Memorized frequent customer preferences to build relationships and loyalty.
- Resolved customer complaints and inquiries in a timely manner.
- Used good communication skills to reduce guest dissatisfaction.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
HELPER
ZACHARY
Beaumont
05.2024 - 12.2024
- Assisted in maintaining an organized work environment.
- Followed instructions from supervisors and other contractors.
- Used hand or power tools to accomplish work according to specifications.
- Used problem-solving skills and critical thinking to identify and resolve issues and safety risks.
SERVER AND HOSTESS
Jwilsons
Beaumont
05.2020 - 07.2023
- Managed customer inquiries over the phone or via email in a courteous manner while accurately answering questions related to reservations or menu items.
- Utilized excellent customer service skills to welcome patrons into the restaurant and address their needs promptly.
- Presented positive first impression of establishment's high standards by delivering exceptional service.
Data Entry Intern
Staar pediatrics
Beaumont
05.2020 - 09.2020
- Verified insurance information and ensured proper documentation for patient visits.
- Updated existing spreadsheet records by adding new entries as required.
- Updated existing spreadsheet records by adding new entries.
Education
HIGH SCHOOL DIPLOMA -
Hardin Jefferson
Sour LakeBACHELOR OF SCIENCE (B.S.) - MECHANICAL ENGINEERING
Lamar Univeristy
BeaumontSkills
- Data entry
- Data entry accuracy
- Microsoft Excel
- Spreadsheet management
- Task prioritization
- Flexible and adaptable
- Problem-solving
- Excellent communication
- Strong work ethic
Timeline
Data Entry Clerk
Woodlake imaging
09.2025 - Current
SERVER
HEARSAY
05.2024 - Current
HELPER
ZACHARY
05.2024 - 12.2024
Data Entry Intern
Staar pediatrics
05.2020 - 09.2020
SERVER AND HOSTESS
Jwilsons
05.2020 - 07.2023
HIGH SCHOOL DIPLOMA -
Hardin Jefferson
BACHELOR OF SCIENCE (B.S.) - MECHANICAL ENGINEERING
Lamar Univeristy