Kiley Ortiz
Newark,OH
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Eager lifeguard always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Dedicated recreational protective service worker with proven ability to respond to emergency situations swiftly and appropriately. Safety-conscious professional with positive attitude and great problem-solving skills. Assesses and evaluates risks to keep everyone safe.
Overview
4
4
years of professional experience
Work History
Server
Texas Roadhouse Restaurant
02.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Lifeguard
Licking County Family Ymca
02.2020 - 02.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Educated patrons on safety protocols and enforced safety rules.
- Cleared pool areas of debris and hazardous objects to increase safety.
Education
Bachelor of Science - Psychology
Ohio State University Newark Campus
1179 University Dr, Newark OH 4305505.2028
Skills
- Guest Engagement
- Food Inspection
- Supply Restocking
- First Aid
- Emergency Response
- Effective Problem-Solver
- Team Collaboration
- Policy Management
Timeline
Server
Texas Roadhouse Restaurant
02.2021 - Current
Lifeguard
Licking County Family Ymca
02.2020 - 02.2021
Bachelor of Science - Psychology
Ohio State University Newark Campus
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