Summary
Work History
Education
Skills
Timeline
Generic

Kiley Smith

Morganton,NC

Summary

Adept at managing time and prioritizing patient care, I enhanced patient satisfaction at Britthaven of Morganton by providing compassionate support and efficient health monitoring. My expertise in HIPAA compliance and emotional support, coupled with a proven ability to adapt and collaborate, significantly improved care outcomes.

Work History

CNA

Britthaven of Morganton
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.

Waitress Trainee

Yiannis Greek Restaurant
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
  • Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
  • Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
  • Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
  • Actively listened customer feedback suggestions implemented improvements response their comments.

Waitress Trainee

AJ's Steakhouse
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
  • Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
  • Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
  • Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
  • Maintained professional demeanor even difficult interactions resolving conflicts tact diplomacy.
  • Actively listened customer feedback suggestions implemented improvements response their comments.

CNA

Interim Home Health
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.

Education

High School Diploma - CNA/ Healthcare

Freedom High School
Morganton, NC
06.2004

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • HIPAA compliance
  • Feeding assistance
  • Dressing assistance
  • Maintaining confidentiality
  • End-of-life care
  • Compassionate communication
  • Emotional support
  • Complex Problem-solving
  • Emergency response
  • Clinical documentation
  • Wound care
  • Problem-solving
  • Multitasking and organization
  • Critical thinking
  • Team collaboration
  • Active listening
  • Flexibility and adaptability
  • Patient advocacy
  • Health monitoring

Timeline

CNA

Britthaven of Morganton

Waitress Trainee

Yiannis Greek Restaurant

Waitress Trainee

AJ's Steakhouse

CNA

Interim Home Health

High School Diploma - CNA/ Healthcare

Freedom High School
Kiley Smith